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Toyota of Cool Springs - Service Center
1875 West McEwen Drive, Franklin, Tennessee, United States
About the Toyota of Cool Springs - Service Center
Toyota of Cool Springs - Service Center is a top-notch car repair facility located in Franklin, Tennessee. Our experienced technicians are dedicated to providing exceptional service to keep your Toyota running smoothly. Whether you need routine maintenance or major repairs, you can trust our team to get the job done right. Conveniently located at 1875 West McEwen Drive, our service center is equipped with the latest tools and technology to ensure your vehicle receives the best care possible. Visit us today and experience the difference at Toyota of Cool Springs - Service Center.
Photos of Toyota of Cool Springs - Service Center
1875 W McEwen Dr, Franklin, TN 37067, United States
Opening hours of Toyota of Cool Springs - Service Center
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 17:00
Sunday:
Day off
Reviews of Toyota of Cool Springs - Service Center
"I previously owned a Tacoma, that I purchased at Beaman Toyota, and always got my service done there because it was close to my job at the time. The service was always fantastic and the staff was great. I traded my truck for a new 4Runner several months ago and was scheduled today for my 10k mile service. I made my appt at Cool Springs this time. I live in Dickson and this is the closest Toyota location to me, but still an hour drive. I arrived for my 9am service appt. only for them to nonchalantly tell me “our service department is down” and they need to reschedule me. First of all, why is it down? What is down? No explanation was given. Second, nobody could call me to notify me of this before I wasted my time and gas (and believe me, 4Runners aren’t good on gas) driving an hour there for no reason?! Absolutely ridiculous. I think I’ll go back to Beaman."
"I had to post a review on Toyota of Cool Springs and thank them big time for the help a couple weeks ago with my 2023 Toyota GR86 that I purchased in Clarksville at Wyatt Johnson. I wish I had purchased at this dealership because when Wyatt Johnson did the pre delivery inspection on my new car they failed to put a quart of oil and washer fluid in my car. I was really bothered by this and when I found out I pulled into the amazing service dept at Cool Springs. I was quickly taken care of by a greeter then the service director and service manager. I told them the situation and offered to pay for the quart of oil and a pdi inspection. They both refused to take any kind of payment and just wanted to make sure things we're right. I had my car back out of service in 30 min or less and they noted in the system the situation in case of any issues down the road. This type of service is something you rarely see, I wasn't asking for anything free but wanted to make sure it was inspected. Thank you Toyota of Cool Springs Service Dept for going above and beyond what was expected!! You gents have earned my business and I will make sure to come out for service when needed!!"
"Wow what a dealership. From the front desk people to the service technicians everyone is so kind and caring. I will definitely drive 60 miles one elevator every time my car needs service. Such a great place"
"I had an engine maintenance light turn on and scheduled an appointment for service. Dupane Phavongsay was excellent and responsive and provided great service. I would recommend to anyone in the area."
"Great experience. I needed service quickly today as I'm visiting from out of town and leaving in a few days. They got me in and fixed a few major issues not caught at a dealership in Pennsylvania last month. Completely different experience from east coast. Fair prices, nice mechanics and service reps."
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