The Trendy Trunk 217 Indian Lake Boulevard, Hendersonville, TN 37075

"At first glance this is a pretty little necklace. However, it is rhodium plated over base metal. Rhodium plating is a wonderful way to brighten sterling silver and keep it from tarnishing. It is also used on white gold to brighten the color. This necklace is made of a base alloy metal with a very thin plating. At first, I thought the silver had become tarnished from sitting in the shop. Then I read the package insert and realized there is no silver in the necklace. There is no way to bring the luster back to the chain because the plating rubs off easily (as noted in the care instructions). The rhodium around the pearl appears to be painted on and a little piece flaked off easily when I took it out of the box. The packaging is beautiful and the "Survivor" message is what caught my friend's eye and caused him to buy it as a Christmas gift for me. If the necklace had been made with quality materials and workmanship, it would have been beautiful. Worse than the disappointing necklace is the total absence of customer service at the Trendy Truck. Their policy is no returns or exchanges without a receipt even after Christmas. They would not even exchange it for the amount of the lowest sale price. I definitely understand the need for small shops to minimize returns, but all shops should expect some receiptless exchanges after Christmas. Offering gift receipts is not a guarantee that the recipient will receive one with the item. So instead of fostering goodwill and two repeat customers, they lost a larger sale today and any possibility of repeat business from either of us."

"The ladies here are always very nice and helpful. I have placed orders over the phone, online, and in store. Same great experience each time. They always have what I'm looking for as well. For these reasons, I highly recommend this business"

"The Trendy Trunk is, by far, one of the best shops you will find in Nashville, Tennessee. The store carries trending styles, leading brands, & has something for everyone. The staff is ALWAYS welcoming and are some of the nicest people you will ever meet- always willing to work with you with a smile on their faces. I never leave the store disappointed and always find a reason to return as soon as possible. Whether you’re visiting town or a local, I absolutely recommend checking this place out!"

"Mary Grace is amazing, she is patient, and kind, and always provides us with excellent customer service. The Trendy Trunk has a huge selection of Pandora jewelry and charms. No need to travel to the mall, it's conveniently located right off of Indian Lake."