Chipotle Mexican Grill

"I am a huge chipotle fan. I typically don’t go to this chipotle, but I did one day. The last servering me was incredibly irritable. On top of that, I’ve been here 3 times and every time I’ve gotten the smallest portion out of any chipotle and the worst service. This chipotle makes too much money to be the worst one. If you are in Brentwood and want a burrito just go to chili Burrito, they will actually give you portions worth paying for. I love chipotle but you are going to waste your money going to this one."

"Chipotle is a great place to eat. They were one of the first chains to jump on the "clean ingredient" trend (which is something I am in favor of), and was, to my recollection, the first Mexican chain to go with the "assemble as you go" format of item preparation that has since been adopted by M**'s and Q****. Getting in and out of this location can be kind of a pain because of the local traffic and traffic patterns, but if you're determined you'll get there. The inside is kept clean, and I love the novelty of the drink station and the speakers appearing not-yet-finished. I also like their take on the tall tables that seat six, have stainless steel table tops, and the light fixtures over them. It's almost an industrial aesthetic. While we're at it, can we talk about that aesthetic? Speakers. Drink station. Plywood (more or less unfinished). I'm sure there's a reason for it, perhaps some company legacy or something, but while I like it I still have to wonder after eating at Chipotle for more than several many years. The menu is pretty straight forward. You order what you want (Tacos, burrito, bowl, or salad), add your protein (steak, carnitas, chicken, barbacoa (my faaaaaavorite), or sofritas), then customize with rice or beans and variety of toppings and sauces. By combining various ingredients you can come up with a wide variety of entrees. The Chips & Guac or Chips & Salsa are great sides. For my money it's white rice, barbacoa, fajita vegetables, tomatillo red-chili salsa (the hot stuff!), sour cream and cheese. That's ALL I need...ever...for the rest of my life. The staff at this location is friendly and helpful, and does an amazing job of cleaning up tables and keeping the dining room looking great. There were a surprising number of people working, but it's not like they were standing around. Everyone was busy and contributing to keep the food moving, the customers happy, and the dining room clean. The staff was helpful with suggestions along the way and took the time to get what we needed without it seeming like an inconvenience."

"So today I ordered a full vegetable Bowl from this store through Uber what they gave me was a half a bowl of mess the rice was undercooked literally it was crunchy there was some weird juice on it I don't know what it was there was no fajita vegetables and it was lukewarm. I ordered the queso chips and dip there was not even a half a bag of chips and no queso inside we eat from Chipotle all the time we order all the time from different wines depending on where we're at this is the absolute worst I've ever seen I would not suggest anybody visit this store ever"

"Ordered on app. Was supposed to pick up at 8:30pm. App informs me that they are running behind. 20 mins later no change so I go inside. My order has been sitting on the counter getting cold the whole time apparently. Nobody updated the app and nobody so much as offered an apology. App still says my order is in progress. Also...here's the guacamole they served me..."

"This place is horrible. We ordered three meals and 2 meals were horribly wrongs. One was a burrito and ended up being a bowl and one was a double chicken bowl and the meat was nonexistent. Don’t bother calling you won’t get a human. They don’t care their phone system is an answering machine where they say the employees are too busy to answer you. DONT WASTE YOUR MONEY HERE! The pic is the double chicken."