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Advance Auto Parts
5737 Temple Road, Nashville, Tennessee, United States
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About the Advance Auto Parts
Advance Auto Parts is a leading car repair and parts store located at 5737 Temple Road in Nashville, Tennessee. With a wide selection of high-quality auto parts and accessories, as well as expert staff members ready to assist with all your car repair needs, Advance Auto Parts is your one-stop shop for keeping your vehicle running smoothly. Whether you're a seasoned car enthusiast or just looking to do some routine maintenance, Advance Auto Parts has everything you need to get the job done right. Visit us today and experience the convenience and expertise that sets us apart from the rest.
Photos of Advance Auto Parts
5737 Temple Rd, Nashville, TN 37221, United States
Opening hours of Advance Auto Parts
Monday:
07:30 - 21:00
Tuesday:
07:30 - 21:00
Wednesday:
07:30 - 21:00
Thursday:
07:30 - 21:00
Friday:
07:30 - 21:00
Saturday:
07:30 - 21:00
Sunday:
08:00 - 20:00
Reviews of Advance Auto Parts
"Tried to make a simple one-item return today—unopened transmission oil. (Dealership used their own preferred brand) I did not bring in a receipt because all they offer here is a 1.5” x 2” paper receipt. Who can keep up with that? When I request a return and a full refund at the front counter, the guy is very short with me and asks for the receipt. I said I don’t have it with me but please just credit back to the same credit card that I used. Note: this is standard process for 98% of retail stores and e-commerce today. The associate says that I MUST have a receipt… really? Can’t just credit back to my same card, per usual? In the year 2024, and no paper receipt, no credit. Wow. Master class on customer experience—aka what determines consumer loyalty in America today—stay relevant with the times. Consumers are short on time. They like to buy quick and easy. If you make the process, any step of it for that matter, you will easily lose the customers. It simply comes to down to how you are treated and the satisfaction of the purchases. Too many other stores/channels for me to purchase from to ever return here after being treated poorly and feeling as though the process wasn’t tailored to me."
"They were able to get what I needed (same day). They also checked on me when my car wouldn't start for almost 3 hours. And it's very convenient to Kingston Springs, Tn."
"I always try to stick to positive reviews. This time I’m going to mix it up. We arrived at this store yesterday at about 9:30 a.m. My mother desperately needed a battery. The person who checked the battery did so quickly and efficiently. She had the old battery removed, new battery sold and installed in less than 15 minutes. She seemed annoyed that she had to help us, although she was leaning on the counter doing nothing when we got there. She had no identifying clothing on indicating that she worked for Advance. Maybe she didn’t work there and was annoyed that the guy working left her there to help us. I can get past all of that. It was early on Sunday. What DID bother me was her condescension towards my 80-year-old mother who asked her a perfectly legitimate question. Towards me is one thing. Towards my mother or any other elderly person is quite another."
"Went to this store because my car died in the Publix parking lot. I went in and Cody immediately assisted me in testing my battery, finding a new one that was compatible with my vehicle, and installing the new one. It took 20 minutes tops! Thank you Cody!"
"I needed to have my battery replaced and these guys were absolute rock stars. It took way longer than it should have because of the negative terminal being corroded but they got it changed and got the terminal cleaned up for me. Will definitely come back the next time I need parts. Great work!"
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