White House Black Market 216 Opry Mills Drive, Nashville, TN 37214

"I was in the store on Wednesday and walked in and 2 women behind the register was talking and never acknowledged me in the store. I was at the wall rack beside the register looking at 2 Black Fury Vests and they never said 1 word. I walked out of the store and turned and went back in, then 1 women finally, asked me, if there was anything I can assist you with, then I said , Finally you acknowledge me but, I said no , because I felt Disrespected , because I was the ONLY PERSON IN THE ENTIRE FOR AT LEAST 4-5 MINUTES. I will never ever come back to this Store again"

"Courtney was so sweet and helpful! She picked out a few dresses for me to try on and helped me determine my size. I left with an outfit perfect for the event I'm attending and could not have been more satisfied with my experience. ❤"

"I cannot rave about this store enough! I have been searching for 4 months, looking for my dream bridesmaid dresses. A friend sent me a picture of a mannequin in the store window, and it was perfect! I called the next day and the lady was so sweet. I ordered all 8 in the correct sizes. They came 2 days later (even with free shipping) and were wrapped individually and beautifully. So thankful for this store and the dresses!"

"I was treated horribly by one of the sales associates. I asked a question, that turned out to be a silly question, (Can I swap an item I purchased from a regular WHBM at this outlet?) Her tone of voice in answering was demeaning, degrading, and full of disgust. I will not be going back to this location."