Goodwill Retail Store
1203 Murfreesboro Road, Franklin, Tennessee, United States
About the Goodwill Retail Store
Goodwill Retail Store is a thrift store located at 1203 Murfreesboro Road in Franklin, Tennessee. This store offers a wide variety of gently used clothing, furniture, household items, and more at affordable prices. By shopping at Goodwill, customers not only find great deals but also support the organization's mission of providing job training and employment services to individuals in need. Visit Goodwill Retail Store today to shop for a cause and make a positive impact in your community.
Photos of Goodwill Retail Store
1203 Murfreesboro Rd #135, Franklin, TN 37064, United States
Opening hours of Goodwill Retail Store
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
10:00 - 18:00
Reviews of Goodwill Retail Store
"Staff stayed a register talking, 5 baskets full of stock to be put out left at end of isle and customers sifting through them while shelves were all but empty.. new prices way 0 pm onup .. I won't be back."
"Very poor experience at the Franklin Goodwill today. First started with no dressing rooms being open, so I was unable to try on clothes I was interested in buying. Then, I waited in line at the register, only to find out that the person in front of me was completing a return. Only for me to move over to another register, which by then another cashier had opened up another lane, and multiple people who weren’t even in line at the time I was, were already being checked out. No communication whatsoever. Cashier could have at least told me that she was processing a big return and that it would be better if I moved over to another line instead of wasting time in her line like I did. Most importantly though, is I bought a nice ceramic mug for my wife. The cashier I had wasn’t even going to put my cups in a bag. I had to ask him to bag them. And then, he didn’t even bag the ceramic mug. So, my wife will never get to enjoy the nice mug I bought her because due to there being no wrapped protection, the mug fell onto my floorboard while driving, and the handle shattered. The service at this location was subpar today, to say the very least. I’ve been a loyal Goodwill shopper for years, and the ONLY time I have ever been so mad after a Goodwill visit before was the time (at another location) when a customer put her hands on me and pushed me, and the location refused to kick her out of the store despite multiple other witnesses to it. So for this visit today to compare to something as severe as being physically assaulted speaks volumes to how bad the service is here!"
"There are two African American males working at the drop off pick up spot. They are absolutely amazing and truly made this experience so much more pleasant for me and my friend I would highly recommend using this facility due to these employees that were so kind."
"This goodwill has the best selection of quality furniture. Drexel, Sligh, Pottery Barn, Thomasville, Crate and Barrel, etc... You have to go frequently to get the good items since they turn over product every other day. Alot of junk but some incredible finds as well. I've purchased most of my Ralph Lauren, Pottery Barn, and 1 Arhaus rugs here as well all for $14.00 or less. All of my vintage lamps for $12.00 or less. They have raised the prices which is disappointing but mostly remain a good value. All items were smoke free, no stains or animal hair. If you are not familiar with Goodwill shopping or don't have the interest in going every other day - likely you will miss the quality items. Best of luck!!"
"Decent experience at the Goodwill Store. The inside is in decent shape. Aisles are organized and things are easy to find. The checkout is relatively painless and moved quick. The staff are polite and definitely work hard. I heard someone call off as our checkout was being done at the same time. The trash out front needed emptied really bad. Good prices on anything you can find here. As you can imagine, quality can vary. This location seems to have its act together. Parking is fine here as well. Plenty of it and easy to get in and out."
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