Whaley Foodservice
438 Harding Industrial Drive, Nashville, Tennessee, United States
About the Whaley Foodservice
Whaley Foodservice is a reputable store located at 438 Harding Industrial Drive in Nashville, Tennessee. As a leading provider of foodservice equipment and supplies, Whaley Foodservice offers a wide range of products to meet the needs of restaurants, commercial kitchens, and other food service establishments. With a commitment to quality and customer satisfaction, Whaley Foodservice is the go-to destination for all your foodservice equipment needs in the Nashville area. Visit us today to explore our extensive selection and experience top-notch service from our knowledgeable staff.
438 Harding Industrial Dr, Nashville, TN 37211, United States
Opening hours of Whaley Foodservice
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Whaley Foodservice
"Dishonest, poor quality work. This company is very unprofessional and the tech they sent over didnt have a clue. First, they didnt show up for our first appointment. I called them after several hours went by and they said that they flat out forgot about our appointment. They next day the guy comes out at 830am. I hear a hammering noise around 9am. I get a call at 9:36, stating that he was finished and to come out for a chat about work. He tells me that my servware fridge is leaking freon but he doesnt know where. That it could possibly be one or two locations. That i need to buy parts for both locations just in case. So, im paying him to take a guess at the promblem? He never once open the fridge and after he left, i opened it and can tell why he didnt. This guy took a hammer all up the inside of my unit. It looks like he broke of the plastic screws and replaced with a metal screw that he apparently strips later. Instead of replacing stripped screw, he hammers the stripped screw in! Lastly, they say that i owe them for 1.5 hrs of labor and he literally worked/damaged my fridge for 1.01 hrs. Check out these pictures and do yourself a favor and AVOID THEM!!"
"DO NOT DEAL WITH THIS COMPANY!! This company is a corporate scam all the way through. They lied to me for 3 weeks. There is ZERO ACCOUNTABILITY!! DO NOT USE!!"
"A few years ago we called this company and this guy came and he told us to replace the parts so we pay for the new parts after he done we ask to keep the old parts then he gave it to us and left. After he left maybe 30 minutes we had the same problems happen so we called company again and they send the second person come to check ,he said the parts have not been replaced. I was so shocked and I show him the old parts that the first guy gave me so the first guy tricked me into thinking that they were new parts. Then finally the third guy fixed it. Lastly, today we called the company for service and the same guy came again which was the first guy he told us the fan need to replaced ,of course yes ,if problems will be resolved ,wait for a few days later until the parts came we asked to see the new parts we are paying for just in case if he tricked us again.He refused the first time we asked until I questioned him why can’t I take a look at the parts I am paying for? Then he said you deserve to be tricked ,oh my God I was furious but for sure he will lost his job soon since he has been tricking around . I highly recommend this company but not people they hire/ trust. This guy will tear the company’s reputation apart."
"The service technician, Marco, arrived on time and was extremely competent in servicing my ice machine. Highly recommend!"
"They are the worst service company in the area. The only reason i had to use them is because they are the only ones "certified" to work on warranty equipment. I called them to come and replace a walk in freezer door and frame. Took 6 weeks to order it and for it to come in. It also seems like they watch you and try to come when a supervisor is not present so no one in charge can see what they are doing. It took two service hacks 7 hours to replace a door. They didn't even replace the frame but they did charge me for it. Not to mention that they left the door open with the freezer completely off which resulted in a loss of thousands of dollars of food products. Even after this the door would still ice up and not seal properly. I called and asked them to come fix their mistakes. The tech said that we need a new heater and that took a month to come in and when that came in the tech came when i was gone again. He could barely speak english which is okay but not when you're dealing with complex machinery and are in customer service. I talked to him over the phone when one of my coworkers told me he was there. He began to blame me for being cheap and not replacing the frame along with the door. I told him that your company did not replace the frame. I talked to his boss and he told me he will see what he can do. So i am out almost $6,000, have a door that wont seal, and am still getting written up on my health inspection. This whole debacle started in June 2021 and it is currently Sep 23,2021."
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