Firestone Complete Auto Care

"Friendly staff, great customer services. 4 tires replaced plus alignment. Appt time 7 am, ready to go 9:50 am. Could be better but Not bad for me."

"I scheduled to replace all 4 tires at 11. The young lady at the front Tara was very nice and kept me updated. I was gone by 1:30. Me having had run a shop in the pasted was very aware of how long it can take for service so this was a short time to me."

"The Firestone associate was very professional and helpful even though I didn't have an appointment, she told me to come in and she would worked me in. I was there for less than an hour, great lady!!!!"

"My visit at Firestone was great, and the process of getting checked in was perfectly done. The tires I needed for my vehicle were at another store, and Mr. Stovall went to pick them up immediately. Since it was so late when I came in that day, I had to wait for everything to be finished. I was called immediately after the car was finished to pick it up the next morning. I really appreciate Rick Stovall, Service Manager for his professionalism and expertise. I just wish the price was a little cheaper. I am now a new customer and referral source for Firestone."

"First of all I was checked in and told them I was waiting for the tire to be fixed. After a couple of hours I was approached by the person at the counter and she asked me have you been helped. I said yes but I've been waiting for a couple of hours. The person that checked me in did not put on the paperwork that I was waiting for my car. After that I was told that the set of tires that I bought a couple of months ago was discontinued so now I have 1 different tire than the other 3. I've been coming to Firestone many years and spent thousands of dollars and never experienced a bad one until now. You got managers that talk bad about their employees and also noticed that a customer was on the phone with the manager and the manager got irritated with the customer and just hang up on her after she called 3 times complaining about the service she just went through. Very unprofessional staff you now have working for you."