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Walmart Auto Care Centers
Frontage Rd, Olive Branch, Mississippi, United States
About the Walmart Auto Care Centers
Walmart Auto Care Centers in Olive Branch, Mississippi, is your one-stop shop for all your car repair and maintenance needs. Our experienced technicians provide a wide range of services, including oil changes, tire rotations, brake inspections, and more. Conveniently located on Frontage Rd, our state-of-the-art facility is equipped to handle any issue your vehicle may have. Trust Walmart Auto Care Centers to keep your car running smoothly and safely.
Photos of Walmart Auto Care Centers
7950 Craft Goodman, Frontage Rd, Olive Branch, MS 38654, United States
Opening hours of Walmart Auto Care Centers
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 19:00
Sunday:
07:00 - 19:00
Reviews of Walmart Auto Care Centers
"I went in around 10 to get 2 new tires. They told me it would be at least 4 o’clock before they could see me. No way am I waiting 6-8 hours to get 2 new tires."
"I went in on 2/17 for a 4pm appointment. My appointment was to have my front driver side tire replaced. I had ordered my tire and paid for everything online. When I arrived at 4pm I gave the woman all my information AND told her exactly what tire needed to be replaced. About two hours later I go to check on my car. I’m told it’s done..cool. But then instead of letting me go with my zero balance paperwork when they gave it to me..they make me stand in line for 10-15 minutes. Just for the guy to tell me I’m good. Once I get outside I see that they replaced the rear driver…a good tire instead of the one with the bump on the sidewall. So I go back inside and it takes another 10-15 minutes for a manager to show up to unlock the door so they can fix their mistake. As I’m watching the techs replace my tire they almost forgot to torque the front drivers tire after replacing it. I had to remind them to do it and the tech acted like it was some inconvenience to do it. When EACH AND EVERY VEHICLE that has a wheel removed needs to have to wheels torqued to the right spec…they have the chart right by the bay door. Which he did not look at when torquing my wheels down. So I will be going by another shop to have that checked. When I finally left it was 6:40pm after dropping my car off at 4pm…for just a tire replacement and balance. This was the first AND LAST time I will be back to this sorry excuse for an automotive center again."
"I always come here to get oil changes and have bought tires and had them put on. Kenneth and Willis always give top notch service. The others that work on the cars probably do too I mentioned those two because I have dealt with them multiple times. I received an oil change on 11/11/23 I was supposed to have it done the previous Saturday at 11:00 a.m. but when I got there I was terribly disappointed because the person who scheduled the appointment over the telephone when I called didn't actually put me on the schedule even though he told me the appointment was set for 11:00 a.m. I was absolutely LIVID! Thanks for Kenneth he scheduled an appointment for 11/11/23 and actually put it into the system and I received a confirmation text. He was apologetic for his co-worker dropping the ball, so new employee that obviously didn't know what he was doing. Also, Kenneth went the extra mile and checked the air in one of my tires tear was low, actually checked all of my tires and made sure thet were good. That's customer service. I noticed that the telephone rang off the hook and no one was running to answer because there isn't enough staff to take care of the customers in line getting them checked in and out. To the powers that be, hire more people that only check customers in and out and answer the telephone. As it is at many businesses you all probably can't keep employees because some people don't want to commit to a day of work for a day of pay. This is the only Walmart Auto - Center that I patron."
"This Walmart location only does oil changes by appointment. I tried ALL day to call, 15 times, never got an answer. In the store the next day, went to auto dept. Told them about my trying to call. Response, "well we can't stand by the phone all day." Ok then, inquired about an appointment for that day or the next...didn't look just said we're booked. How can you be booked if you don't answer phones or stay at the counter? If you're not at counter to wait on customers, make sales, check in & out cars and line up appointments then what is your job and who handles these duties? Go to Collierville, they don't require appointments!"
"I wish I could rate this with a negative score. I scheduled a tire change for 5pm on Thurs 6/22. I got there at 4:45 just to find out they closed at 4pm for lack of help. I complained and the manager tried to make it right by telling me to come in the next day. I told him I could be there at 12:15 and I was. He told me they would put me in immediately and get me out quick. They actually scheduled me for 1pm. No problem, I went and had lunch with my Autistic son and his mother. Came back at 2:05 only to find out they hadn't even started. Said I was next but I wasn't! I sat there with my son for the next hour and he was not coping very well AT ALL! They FINALLY got me out of there at 3pm. This kind of service is totally unacceptable! I do appreciate the manager trying to make it right but they fell way short of reaching that mark! In short I wasnt able to get the work done on the day it was scheduled. Next day it took almost 3 hours. I feel like I should've gotten a discount at the very least but no offer of course. Very disappointing!"
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