Zaxby's Chicken Fingers & Buffalo Wings 1155 Vann Drive, Jackson, TN 38305

"Ice machine was out of order, service was slow( but they appeared to be short handed. ) My daughter and grandson did not get what they ordered, however the food was still good."

"Ordered a tray of 40 chicken fingerz for a party. Shortest time I could pick was 1 hour so that's what I picked. Arrived on time it and was hot and waiting on me. The employee was slow but precise so no complaints. This is my preferred Jackson zaxby location."

"We wanted to try that new sandwich they were advertising but it was terrible. It was so sloppy made it was hard to pick up and there was not much chicken on it. And it was only slightly warm. It looked so good on the advertisement. In real life nope!! We have gotten the salads and those we like. They are a big salad and taste good. Every Zaxby restaurant we have visited are in need of cleaning and updating. And for the price of the sandwiches there could be some improvement in the way they are made and served. The employees could be a little friendlier too."

"We waited 25 minutes for our food . When asked why it was taking so long . He said grilled chicken takes 10 minutes to cook . Ok it’s been 25 ! While waiting 3 other people went and asked about their order. Then some they had pulled up from drive thru came in to ask about their order . There were 5 employees in here . Some walking around talking and going outside to smoke . When he finally handed me my food he just looked at me and kinda pushed the tray into my hands . No sorry for your wait . Like he didn’t want to be there ."

"The one star is for my fries because they were hot and fresh. But my chicken was obviously NOT Zaxby’s chicken. Idk what happened or if they ran out but I honestly think I was served frozen chicken strips from the grocery store. One of my pieces was one big lump of breading. I’ve never had an issue at this location but I was really disappointed with my food today."