Dunkin'

"I normally pick up breakfast for my mom and I from the Winchester location in Memphis. This particular day I decided to order ahead using the mobile app. When I arrived the lady at on the drive thru speaker was terrible. She seemed to have a attitude and not really helpful. I told her my order and when I received it it was a total mess. The egg bites where just thrown in the bag as well as the chicken wrap and the food tasted so old. On top of that I was charged 0.80 cents for a small water. I saw one lady bring her food back to the walk up window. This was the worst experience from Dunkin' Donuts that I had ever received. I will not be going back to this location"

"My experience is hit or miss everytime at Dunkin. The employees this afternoon were both extremely rude. I understand working in food is stressful and sometimes the days are just terrible, I also work in food. But it’s EVERYTIME I go, specific employees are just hateful. There’s a few employees who I loveee seeing, but the ones today didn’t even treat us with ANY decency or kindness. If you hate your job so much that you can’t even be respectful to your customers, maybe it isn’t the job for you."

"Ordered a chai latte for someone who is lactose intolerant, so i specified that i wanted oat milk. She has now been in and out of the bathroom for multiple hours now because whoever took our order didnt listen, and her drink contained normal milk."

"Got there when they opened at 0500 to pick up doughnuts for my office and security team. Also got a coffee and hashbrown for myself. The service was wonderful. The ladies were very pleasant and professional when dealing with my large take out order from the walk up window."

"Rude period. Walked up to the window to order. No signs anywhere stating they don't take orders at the window. I apologized to the snarky young women when she wiped open the window, not even acknowledging me but an eye roll, to quickly ask a Co worker if they were taking window orders. The co worker said yes because I was there. She took my order of a large hot matcha latte and an americano. I recieved my Matcha less than full about an inch from the top. I felt that it was light opened the lid and told the women behind the counter it wasn't full. She then tells me they can't fill it to the top or it will over flow. Not true from other coffee shops nationally. I left irritated with not only service but unacceptable value."