Pilot Travel Center

"Staff is rude. One of the employees boyfriend is a tow truck driver contracted through the city and 5 mins after I broke down *outside* of their parking lot she had already made a police report because her boyfriend was on call hauling cars to impound for the city that night. Didn't even give me time to work it out before she was already trying to profit from my misfortune"

"I was told by an employee that I had to move my vehicle because there was a two-hour parking I had just arrived and was there for 30 minutes. The employee was banging on my window very hard and I felt threatened. He told me to leave. I had just gone inside and had just used the restroom and bought food. I was sitting in my vehicle. I didn't want to argue so I left. Not RV-friendly either.. The employees are on a power trip. What a dump and dirty establishment and women's restroom was dirty and it smells awful."

"We were just passing through and wanted to comment on the staff. Every one greeted me and my family with smiles and very kind! The Subway sandwiches were delicious! And even when I was sitting in the car I still saw respect at the door as a staff member was cleaning windows and paying attention to customers. You guys are awesome! Have a happy New Year! God bless!"

"Worst truck stop, they dont accommodate their drivers at all. Kevin their manager is power hungry person. He couldn’t give me any solutions other than calling the police to help me move at night. Kevin the manager all he did is smile at me and made me feel like he can just walk all over me and ruin my night. I’m oversized, and I can’t drive at night because of dot regulations. I am parked here and I am not blocking anyone what so ever. I just need to be here until sunrise when I can move again. I don’t mind paying for 1-2parking spaces. But there was no spaces next to each other. All he could tell me is that we don’t accommodate oversized drivers. That to me is discrimination. If more truck come and park next to me and start blocking flow of traffic. Then I understand why they have to move. Now I have to go park on the side of the road somewhere and put me and others at risk. Worst representation of Pilot Travel center. Loves truck stop is 100% better than this. Unbelievable."

"I’m convinced whoever designs these parking lots has never even seen a semi truck, absolute cluster. But this stop is fairly clean, and the people are very nice. Grace is an excellent customer service person and earns this stop extra stars for sure"