Lumley Tire Company

"Brought car in for an alignment, well they killed the battery then apparently boosted it off incorrectly and blew my steering module leaving the car with inoperative power steering yet still charge me for the alignment and blamed the battery going dead that caused the issue. When the service writer called back to the shop and ask the tech if the car had power steering when he pulled it back there he blatantly lied and said it didn't The sad thing is before I got in the car I paid the bill and I handed that man a $20 tip then he turns around and blatantly lies!!!! Why they needed to leave the key in the on position to do an alignment, but if that's their method that's fine that's why they make battery maintainers that hook up to the car and it keeps the car at 13 volts. Leaving the key in the on position with the stereo and subwoofer amp going plus the HVAC fan blowing...... I came there with the air conditioning on..... and not turning none of that off.....well of course the battery is going to go dead. Luckily I'm a 41-year automotive technician with a ASE Master Certification so I can fix it myself which is what I intend to do but I will never bring another car back to this facility. I have owned three auto repair shops and I understand things happen but I have always stood behind my customers and my work apparently these people don't feel the same way. Anyway with me doing the repair work and paying them for a front end alignment I'm out over $400!!!!!"

"Best customer service and they get you in and out quickly when you drive up for oil change without an appointment."

"First time to use them, but they we're quick & friendly. Price for an oil change was average, so that was fine."

"They came out to where I was working to change a tire that went flat. Great service!"

"Highly recommend. We were passing through and had a tire issue. They were very nice and quick to get us back on the road."