The Home Depot

"I get my conduit and a lot of electrical supplies from here. I've purchased some plumbing here but Lowe's seems to have a better selection of that. I believe the Romex is slightly cheaper here. Piece by piece, their switches have been cheaper!"

"Went in to buy a table saw problem when I went to put the saw in the car did not quite fit all the way, so I go back in side and ask if I can leave the saw at the service desk area. I was told know and I would have to return it go get my truck and purchase the saw again, the lady that tells me this is vary rude. I will not use this store unless it is an absolute must canceling my home depot card and now will be doing business with Lowes. I am not the only one that has become unhappy with this store. This was our second time we bought an induction cook top we had no idea what an induction cook top was and the did not tell us we would need now pots and pans that were magnetic. These people are are rude and don't have a clue as to what they are selling."

"I went to the home depot location on Parker Rd in Jonesboro AR to buy my wife a dish washer for Christmas. I picked out a 3 rack tall tub Whirlpool. I specified the one without the towel bar, to the worker. While the worker was placing the order, I asked if the one he was ordering was the one I asked for. He said it should be thats whats on the tag. I had him deliver it to my parents business to hide it from my wife, as it was her Christmas present. I also purchased the adapter kit and power cord for an additional $40-$50. It was delivered on 12/15/2023. On 12/25/2023 I picked it up from my parents and immediately saw that it was not a Whirlpool, instead it was a Samsung. I asked my dad if there were more packages because I ordered the additional parts. He told me the dishwasher was the only thing that was delivered. On 12/26/2023 I drove approximately 50 miles back to Home Depot with the dishwasher. I took it in the store and explained the order they placed for me was wrong. The woman at the service desk told me that I should have called the number on my receipt because they don't take appliances back in store. She said she would talk to the store manager for me. She returned after several minutes and told me they would take it back this time and also refund me for the parts kits that were never delivered even though i did not have proof. Additionally they would have to charge me a 10% restocking fee (approximately $90). She then walked off, I was assuming to talk to the manager again. I stood at the desk for several more minutes. I began telling a friend that was in the store what happened. A lady from appliances over heard and said she could probably help me better than the service desk. I followed her to the appliance section where she ran into an issue and waved for a coworker for assistance. That coworker was the woman from the service desk, that apparently left me standing there when I thought she was with the manager again. She proceeded to tell the girl that the manager already worked out a deal and had it ready at the service desk. I told her I was not happy with paying a 10% restock fee. She told me she had never heard of a restock fee because all they do is sit the item out in the middle of the floor at a discounted price. She then called the number on the receipt for me and explained the situation, and they told her there was nothing they would do because I did not notify them within 2 days of it being delivered. Needless to say I am stuck with a dishwasher that I did not want because they messed up and wanted to charge me $90 for their mistake. Way to go HomeDepot for not only having terrible customer service but for also employing lazy employees that just leave people standing there knowing you weren't coming back. At least now I know to go to Lowes."

"I have always preferred Home Depot to Lowe's but recently the self check out lines have only had one taking cash and the rest only cards. Yesterday there were none taking cash and the only check out taking cash was the desk on the lumber end with a long line of people waiting. We put our items back and left. There should have been one or two of the regular registers open to take care of the cash paying customers."

"Good hardware and project store located in south Jonesboro. Their prices are comparable and sometime cheaper than the competition in town. They carry most of the same items are the competition as well as their own brand products and proprietary merchandise too. The staff are generally friendly and helpful if you need assistance while there and getting into and out of the store is easy and quick. This is the only Home Depot in the area so if you specifically need to visit this store, it can be out of the way. Overall, not a bad shop for the items they carry."