Sam's Club Tire & Battery

"Brought in my car because of consistent deflating in one of my tires. Filling the tire up with air would only solve the problem for 3 days before needing to be filled again. Brought it to Sam’s and was told there was a giant rip on the inside that they were unable to fix, and that I’d have to replace not one but two tires. I left and had the tire taken off elsewhere where they actually showed me the issue. There was absolutely no “rip” or hole in the tire, the problem was the valve leaking. The other shop was able to fix the valve in about 10 mins and it was free. I no longer feel comfortable going to Sams for my tires as they seem dishonest and/or too lazy to fix the issue."

"You have an AWESOME mechanic named Brandon that really loves his job and cares about making things right from another store mixup. He explains everything and has a caring heart! Thank you Brandon and female manager!"

"I had an issue with my battery not staying charged. My car would start if I was using it frequent but if I stopped using my car for 3 or more hours I would have to jump my car to get it to start. I purchased that battery in December in December of 2022 and that issue started late March of 2023. I tried twice to get service to replace my battery again while it was under warranty for a year, but unfortunately I was always brushed away for some stupid reason, one being we're too busy. But yet they were helping our walk-in customers. I was furious so I completed a feedback form and a manager contacted me and told me that they will fix the issue. And they did the third time I made a special trip to the club. It wasn't my best experience but they did eventually took care of it after I talked to a supervisor. Also I suggest talking to a woman employee at tire and battery if you are a woman because if you talk to a man that he will treat you like your stupid. That's why I've been brushed off before my issue was fixed."

"I had the BEST experience here yesterday! I had a nail in my tire at the edge, where it wasn't repairable. I went to Sam's near closing time of the tire center and Matthew and Pedro helped me in no time! Matthew knew I was nervous about driving home with it because my husband was working late and I didn't want to have a blowout. He said he would fix it and showed me all of the tires and their price range. He got me all taken care of, was friendly, and was so easy and fun to talk to! Thanks guys!"

"This is the slowest tire service ever. I've had problems with long waits in the past but love their warranty so I kept coming back. After my 3 hour wait last time I decided never again. Then I was told they have appointments. Score! I bought 2 tires and set up my appt. It's been an hour and a half past my appt time (that I waited 4 days for). I asked to talk to the manager bc there's no one to be found in the tire center and she seems to think that I should be happy that they are "almost" done. Never again. For real this time."