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AIR ESSENTIALS LLC TN
130 Hillcrest Drive, Clarksville, Tennessee, United States
About the AIR ESSENTIALS LLC TN
AIR ESSENTIALS LLC TN is a reputable general contractor located at 130 Hillcrest Drive in Clarksville, Tennessee. With years of experience in the industry, they specialize in providing essential air services to residential and commercial properties. From air conditioning installation and repair to duct cleaning and maintenance, their team of skilled professionals is dedicated to ensuring your indoor air quality is at its best. Trust AIR ESSENTIALS LLC TN for all your air essentials needs in the Clarksville area.
Photos of AIR ESSENTIALS LLC TN
130 Hillcrest Dr, Clarksville, TN 37043, United States
Reviews of AIR ESSENTIALS LLC TN
"I'm a home warranty customer so tbh Air Essentials wasn't my go to ( because i didnt know of them) when we realized our system just isn't working and we need help, long story short home warranty company sent Air Essentials, they were booked, weather is bad, now I'm stressed because my house is freezing and it's looking like DAYS before we get help, amazingly they were able to come out within a few hrs, Brett showed up Mid evening, greeted my young adult son with respect( I'm a night shifter, so was asleep) and went to work, within a short time, problem discovered and heat restored, I'd awoken by this time and again was greeted politely and respectfully, problem was explained in detail among a few other things. And off he went leaving us with a house that was quickly warming! So as much as I'm not a fan of the home warranty processes it worked out and I'm very happy, Brett showed up same day, in the cold and worked in the dark to get our heat restored! Deserves his Great Review because he earned it! Thank You!!"
"Fast and knowledgeable with their work. Explained everything that went wrong showed me what wasnt working and how it was suppose to once it was fixed. Respectful and nice worker helped me i think his name was brent"
"It was an ok experience until it wasn’t. I did not want to do this because in my opinion everyone’s time and expertise are important until they deem it otherwise. Expertise was fine This is over the course of 1.5 visits. So long story short I setup service for one of AC units. Technician takes a look and says due to grass on unit from landscaping would need some type of chemical cleaning that would not be covered by warranty. Fair enough regardless of if I was aware he provided solution. Was frustrated with home warranty but cost wasn’t a factor for us because of having wife and kid being having uncomfortable living conditions with house being hot. So I say doesn’t matter let’s get it done. So after about 15 mins of technician repeating this to me he finally says he will come back after another appointment is set. Warranty calls me and tells me price which I am fine with and I reschedule the appointment. This was on a Friday and was told it would be Tuesday before anyone could come. Though inconvenient and considering they give a four hour window between appointments which by logic avg working day is about 2 customers a day in 8 hours why couldn’t I just get resolved within window? But set appointment and over the weekend temps drop kind of low. It was 61 degrees in home but could not turn on until appointment Tuesday. So that is four days basically without heat or ac. Flash to Tuesday they again setup a four hour window 2-6 that they show up whenever. No heads up or call in advance they literally text or call when they are outside. At this point I had already waited almost two hours and had to get kid from school. Not even two mins after leaving they show up AND on top of that gives me 10 minutes to get back or they would bail. And did exactly that. It took me 14 mins to get son from school I kept the time. So of course I’m livid because you ask for an beyond inconvenient four hour window with 5-10 min notice before arrival but completely unaccommodating when it is other way around. So I call to say how inconvenient this was and they were completely cold saying well there is nothing they could do. Those comments from that lady brought some bad language out of me which I almost felt bad about until I realized this person knew I was angry and was waiting for anything to hang up call. I reached out to home warranty company to report my experience & expressed did NOT want anything to do with this company again there was no way I could give my money to such an entitled and lackluster company with customer service skills of utility companies which is God awful. Luckily within an hour or so warranty was able to have new company to resolve issue they called well ahead gave me hour window of when they would arrive knocked them job out extra cost and all. I’m not telling you all to not use this company but understand in my opinion they believe their time is more valuable than the consumers that pay them so I cannot openly allow them to waste any more of mine. Maybe they are better with non warranty customers that are not using warranty could be a different experience but this was mine."
"Brett rescued us from an ongoing thermostat issue that turned into an even bigger issue. We were grateful for his time, knowledge and care to detail. We had a wonderful experience with Air Essentials and appreciate their help. Thank you Brett!"
"If you have any HVAC needs, please keep Air Essentials in mind. The technician is very knowledgeable and helpful. I'm very pleased with the service we received!"
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