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About the 7-Eleven
7-Eleven is a popular convenience store located at 11643 Research Boulevard in Austin, Texas. This well-known institution offers a wide range of food and grocery items, making it a convenient stop for customers looking to grab a quick snack or pick up everyday essentials. With its convenient location and diverse selection of products, 7-Eleven is a go-to destination for shoppers in the Austin area.
Reviews of 7-Eleven
"Normally this location is pretty good but today not so great. Both employees behind the counter acted as if they don't understand anything the customer tells them. If you say something they are talking under their breath very rude. Due to this I will go to a different 711"
"Stopped 8n got 2 sodas, which are 2 for $4. Signs everywhere on the doors, young man rung me up as he continued he phone call . Sodas came up full price, he questioned me n said I was lying. I told him. Y doesn't he hang up with whomever he's taking too n go look at the signs. Actually, all he has to do is look down the aisle n see the signs. He refused too n asked me to leave. REALLY? Great customer service to an American."
"I've gone to this location several times a week for years and I'm just tired of dealing with the incompetence lately. The employees will charge you for the wrong items and then argue that they are the same price and say it doesn't matter.... if it doesn't matter, then when I politely ask you to ring it up properly maybe don't argue? This time I got egg rolls which are 2 for 2.29$, they rang them up as taquitos which are 2/ 3$, almost a 50% increase. They have also rang up a chicken sandwich for a kolache and meatballs for mini tacos and done the same thing. Every time this happens I try to politely ask them to fix it, they argue, so I just leave the food on the counter and walk out. This is just wasteful assuming they throw it away...which I hope they have because I've usually touched it. Please do some proper training, and have the items in both languages on the machine so they can read it....because sometimes it seems like they just don't understand what to ring up."
"This store is so much better than the one on Burnet and 183. They guys are nice and helpful. They help customers with a serving heart and like they are appreciated. That is so refreshing. I hadn't been there in a while and forgot what a positive experience it was. I'd rather drive a couple extra miles to come here than use the store close to me."
"The gentleman whom would not give me his name gave me attitude when the price would not ring up correctly. I showed him this picture and would not honor the price or even apologize as say I’m sorry that’s an old price. When I asked him his name he said bye over and over and gave me attitude about my backpack which I use to hold stuff since I bike everywhere and need it. There is no sign on the door. Until this douch bag is fired I will not be going back. He didn’t even care that I know the main boss or he could and should be fired. Mt gotee had the worst attitude of any employee I’ve ever met. I will be going back to the manager to it and having him review the camera tapes. I go in there all the time and never have felt so unwelcome. Spoke to manager today and he apologized about attendant and told him he would talk to him later and removed all the outdated prices."
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