CVS 5526 South Congress Avenue, Austin, TX 78745

"I come here often since I live very close. This place is always disgusting. The other day I came in, and there was broken glass and beer all over the floor from a bottle that had fallen out of a 6 pack. I assumed they were understaffed, busy, and they hadn’t been able to clean it yet, until I walk up to the front and the employee is leaning on the counter on their phone. Cmon y’all."

"Unbelievably terrible service at the pharmacy. Been picking up medications at CVS for years, but steadily getting worse. Suddenly today they needed to verify my insurance and they couldn’t do it through the drive through. So I came inside, it took over 20 minutes to get it done, and then I expected to pick up the medicine and they made me get back in the pickup line to do it, citing procedure. The line was another 10 minutes, and luckily it wasn’t longer or I would’ve really lost it. 30 minutes for me to pick up one prescription and many hoops to jump through, in spite of showing up at 2pm as the first and only one there after their lunch break. Goodbye CVS pharmacy…"

"If I could give 0 stars I would. Doctor in the Minute clinic today (1/8/2024 at 9:30am) told me that he would not see me when I showed up for my appointment today because the other doctor didn’t show up. He said he wouldn’t see me even if I joined the waitlist. He was very rude, interrupted me multiple times, and was very unprofessional. Told me he that the fact I needed to get tested before work today “wasn’t his problem.” I should have asked for his name. What a jerk. If you have an appointment here, arrive early. On time is too late at this clinic and there was no empathy shown to me today."

"I've been using this pharmacy for over a decade but no more. They were wonderful when I started using them but over the past few years, the quality has continually declined. They are always understaffed and the pharmacy is run by people who are either completely frazzled or totally apathetic. I don't trust them to properly fill my medications any more. Do them a favor and find a different pharmacy. That way they won't have to work."