CVS 5402 Westheimer Road, Houston, TX 77056

"Not bad. I came to this CVS by Galleria to pickup my online order. Employee was prompt and store was lit up at night. I would come back again."

"I parked in the lot and had to do something on my phone before shopping. After about 3 or 4 minutes the security guard just stood by my car watching me for 15 minutes. Doing my shopping somewhere else"

""Regrettably, my visit to CVS Pharmacy was far from satisfactory. Issues with insurance processing, unfulfilled promises of a quick medication pickup, and a last name mistake causing a 30-minute delay left me frustrated. The suggestion to pay instead of resolving the insurance matter was disappointing. Improvement is needed in service and communication. Additionally, a concerning incident occurred when the staff member claimed to return in a couple of minutes with my medication. Instead, she closed the shutter, stating that nothing could be done through insurance. She suggested I pay in cash to receive my tablets. This dishonesty and pressure to pay out of pocket further added to the disappointing experience.""

"This is a terrible pharmacy. I had to go back 3 times for the same medication because they don't know how to run insurance and expected me to pay for their incompetency. They never update their system so the app is never updated. They never call if there's a problem or question. I get the feeling these folks feel like all powerful gatekeepers of medicine. Service is far superior at Costco pharmacy if you're looking for an alternative."

"Newly Remodeled and updated, this CVS is great. Large open areas and a large state of the art clinic and pharmacy. Feels so good and calming to walk in this store. Friendly staff too!"