CVS

"If you call they just answer and set the phone down until eventually they hang up… So rude So unprofessional Horrible service I tried speaking with someone a few times in the evening and the same thing happens. The person picks up the phone. You can hear her talking with a customer. Eventually she just hangs up on you. Wow!! Terrible!!!"

"The lady was very helpful and helped me switch my medication from an incorrect location to the correct location."

"RUDE , DISCRIMINATE, AND ALL OTHER REASONS TO NEVER GO TO CVS AGAIN. Simply asked where the restroom was, the worker looked me from head to toe, laughed and then told me it was closed DIRECTLY IN FRONT OF A MANAGER! After noticing the manager cowering behind a cart instead of correcting her associate I brought it to her attention and eventually used the RR. I had all intentions to get something but now i know this place aint getting a dime from me. Now I remember why I switched ALL MY SCRIPTS TO HEB! Miss you never CVS."

"Pharmacy. Do not call the pharmacists with questions. Super rude for someone who’s there to answer the client’s questions. I wasn’t even given a chance to explain myself when she cut me off and asked for my date of birth to look me up in the system, which I’m not in. Then she got frustrated because I’m calling as someone who isn’t in the system? Had she given me a chance, I would’ve explained better and she could’ve saved her time and energy by not completing unnecessary tasks on her computer. I used to work at a pharmacy, and we would’ve never dismissed someone so quick due to assumptions. Do better."

"The store was clean and comfortably cool. Although it is supposed to be Winter, the temperatures was in the 80s, high humidity, and hot. The shelves were well stocked with a variety of name brands as-well-as store brands. I did not have to hunt for someone to help me; there were helpful people on the floor. My friend was so impressed with the friendly customer service, she plans to return to this location although she lives in Rosenberg."