Walgreens 10650 Toepperwein Road, Converse, TX 78109

"I've been a customer here enough times to note who the managers are and notice that on average management is not friendly at all. They act like customers are bothering them and rarely greet people or ask how they are doing. They just move around you like you are in their way and if you ask for help, you are disrupting them and can be rude in how they assist. For now, I won't name, names because it's obvious. Just know that if you are the only one I see on the floor because the cashiers are busy, it only makes sense to ask the least busiest person I see. Don't get me wrong, cashiers do not always greet customer even when it's not busy and if they are, they're not sounding very sincere (unless they're new.) However, mgrs should set the example and this lack of customer service modeling obviously extends to the pharmacy employees too based on these other reviews."

"This location pharmacy receives ALOT of business from my daughters who is special needs medications. The pharmacist that was on duty refused to do my Covid vaccination because it was 35 minutes before they went on lunch break. No customers were n the drive thru & no customers were waiting in line to be seen. They had 4 techs including himself doing absolutely nothing. This is unacceptable"

"Always have what I need. The workers are always friendly. Photo department is great and fast. Their shelves are always stocked and look clean and nice. The only issue I've had was with the pharmacy, my fiance went to pick up multiple ready prescriptions and they said they didn't fill one because they didn't think his insurance would cover it(news flash it did) but they still chose to leave it out and we had to sit and wait for it to be filled."

"I had 2 prescriptions to pick up. I opted for delivery since I was feeling so bad. Long story short, the app charged my card and shows out for delivery but it never got here. 2 days later I went to the pharmacy and was more or less told, oh well. I started using walgreens because CVS had such bad customer service. Now this at Walgreens. Screw them all."