7-Eleven 942 Kitty Hawk Road, Universal City, TX 78148

"Rachel was awesome she made us a pizza and showed us what it looked like before she made it and helped us choose the right pizza we wanted and after she made sure we had some plates and napkins. So friendly and very helpful"

"The last two deliveries I had from this location was not delivered completely. And when I tried to call them I got no answer and that’s on both occasions. And when I spoke to both delivery drivers they said that the sales associate rude and not helpful. I’ll never be going to this location again."

"Never really had a problem, the only thing is that the cashier didn't know how to load money onto my card the last two times. Store is pretty clean and they seem to have fresher food than others. Never had a complaint with the service but it wasn't outstanding either. A good store for a quick thing."

"Went to another 7-Eleven and they had the doors closed with a sign saying system down. Went ahead and came over to this one and they were open. Walked in and was greeted nicely. Grabbed what I went for which was some their mini tacos. They made them fresh for me since they didn't have any made and very polite about it. I do plan to go again as they did exactly what I needed. Was a good experience all around. Not sure why everyone is giving it hate."

"Husband went in and requested gas with cash back. Melinda did the cash back first and then without asking what form of payment I would like to use for gas she just used my cash back! Like why would I want cash back just to put it towards gas when I could have just used my card!! When confronted she refused to issue a refund and process the payment on my card then threatened to call the cops because she didn't want to accept that she screwed up. Even the other customers told her she was in the wrong!! Horrible customer service, no wonder the reviews are so bad...."