Walgreens 2360 Justin Road, Highland Village, TX 75077

"Worst customer service I have ever experienced. Will intentionally not fill digital scripts . They will receive it at 9 am, and by 9 pm, they're no closer to starting to fill. It takes me physically going there and pointing out that they are empty and just lazy to get my meds. I'm so sick of their unprofessional and against pharmacy board behavior that I have been reporting each incident to the Texas pharmacy board. Avoid using Walgreens for any controlled med as they think it's funny to have you not be able to get your meds like you want to be on them in the first place. This seems to be a company wide problem with certain pharmacists way over the line."

"By far the most horrible pharmacy I’ve ever dealt with. Terrible customer service, prescriptions are never ready even when they text/call saying they are. We will never be back."

"Created holiday card using my mobile phone app. Ordered one pic to check how it looked. Looked good, went to order my 100 cards but no record of order or photo project. Called customer service and they said mobile app does not allow order history and project is not saved. Have to start over. I told customer service to please fix this. They said they would take under consideration. Really? Wake up Walgreens."

"This pharmacy has gone down hill. I went in to pick up my prescription the same one I get every month so I know the price. She tries to charge me $80. for a prescription I paid 40 for last month. I said that's not the price I paid all the others months she said with a bad attitude yes it is...I said no its not she said well thats the price now. So I told her I'm not picking it up today. I called yesterday to get the price and it was back to what I normally paid. The staff is awful. I have also been shorted on my pain meds a few times as well. The people that use to be in there a few years ago were so pleasant. I'm changing pharmacies. To many DEI hires."

"I always have gotten really good care at this particular Walgreens, but NOT YESTERDAY! I went in as I had an emergency, I had an accident and needed an ice pack and a butterfly bandage. I had a gash on my face, swelling and it was obvious it had been bleeding. The two women working in the pharmacy would not help me look for either. No compassion, no customer service, no kindness, I was able to finally get help from the young man running the register, he went and looked immediately and got another gentleman to find them for me. THANK YOU to both of you. This happened at 11:59 am yesterday per my receipt, I wish I had your names. I appreciate you both!"