Walgreens

"This is a great pharmacy. They have my prescriptions ready and keep track of the refills. The pharmacist has also given me several shots and she's very gentle and explains things. On occasion they're understaffed, but that can happen anywhere. I',very been going here for 4 years, and they're great."

"This is truly one poorly managed pharmacy. It’s time to give the manager their walking papers. It’s too bad they don’t have negative stars…"

"I was here for a Western Union. Got stuck behind a little old lady that didn't know how to save pictures from her text messages or how to get them setup for printing. Instead of giving the little lady a brief explanation and saying let me help the other 6 ppl waiting. I stood there for 35 minutes. I understand everyone deserves good customer service but there is a time to ask for assistance or tell them to hold on and help the rest of the customers."

"Walgreens has terrible business processes. Texting and calling multiple times, asking me to text to confirm they should ask for a refill and telling me it’s ready, then I show up and they didn’t bother having everything ready despite their constant notifications to the contrary. Supposedly I’m enrolled in a program to streamline my medication refills but without fail I’m in multiple times to deal with their terrible system at least twice for every refill."

"I'm not really sure if this place is just waiting to be sued for insurance fraud before they make changes in the pharmacy or what. I strongly believe in Diversity and Inclusion, until communicating becomes difficult. The short haired Asian pharmacist is the rudest employee in the department. She ducks her responsibility to speak to customers/ patients. Now there is an employee from Nigeria, from sound of his accent, that hung up on my wife because he could not communicate effectively. They say they fill a prescription, post it on the app as being ready, but they don't have it when you call to verify status. However, it counts against your refill count. This is not the first time that this has happened either. Like I stated above, I'm wondering if corporate is just waiting to be sued. Personally, if it was my company, the 2 star rating would be a clue to look into the matter."