Kiwi Services 2245 Keller Way, Carrollton, TX 75006

"Had Kiwi pick up a large wool living room rug, approximately 15 x 17 feet from my home. Kiwi picked it up, cleaned and returned to me in the time promised. Loved their service so much I am going to have them do my carpets next. Very friendly and efficient, I highly recommend."

"They had my rug for months - first a cleaning then waiting for repair. It was returned soiled and now it is completely disintegrating. It was obviously mis stored and I am concerned it was retuned with rug eating moths The company came to pick up my rug and I specified over and over THIS IS CONTAMINATED They arrive ZERO prepared. I had to supply the covering for the rug. So be prepared - if your had your rug picked up in January- your rug could be contaminated- WELCOME TO KIWI INFECTION CONTROL 3 week later: holidays have been among us - I was asked to wait till after to hear from the rug expert… Radio silence Emailed - oh your rug is in quarantine and we treated it as a customer courtesy- it will be 650$ to repair it (we worked to reduce that from 800$) Why wasn’t I notified prior to treatment - why did you treat without permission assuming I would pay you to repair what you damaged?! Response:Larva hatch within 2-3 weeks of eggs being laid on a rug, I see we delivered the rug back in July and we heard about this issue in December. In all honesty this is would have been prevalent in the rug back in August if it was due to our center. In addition, I checked our records and we had no cases of rugs coming into our facility during the time your rug was in our care of moth issues nor did we have any other cases reported to us Most Respectfully, Elizabeth Ann Cyr Attention!! You are expected to be a rug expert by Kiwi!!! You are expected to know within 2-3 week they damaged your rug. Research up prior to dealing with this “company”"

"Kiwi is the only carpet cleaning company I will use! My carpets are always thoroughly cleaned and the spots do not come back. I love the year warranty, and they are always happy to come back out to re-clean for a minimal fee. The last time we used them, the technician was very experienced and said he'd been cleaning carpets for many years. That was reassuring! He was on-time and did a great job!"

"I have been using Kiwi Services for more than 5yrs. I am very pleased with them.. I look forward to them coming out and cleaning my carpets. The techs are always friendly and helpful. They leave the carpers smelling fresh and clean. I am so glad i found them and stopped cleaning my carpets myself. I can have them come out as often as i need them too. I like that they are affordable."

"I have been a long time client of Kiwi carpet cleaning, for over 10 years! We have two dogs and I love that I could get their warranty service and whenever I needed them, they were always available in a timely manner to clean my carpets. They always did their very best to get out any stains/spots, and I have always been satisfied with their service. Their service providers have always been professional, and very courteous. I just scheduled another year of warranty service. I highly recommend!"