Stanley Restoration, L.L.C.

"I used Stanley after I had a fire in my house. After Stanley returned my items that their contents team packed, all of my jewelry was missing along with several other household items. I contacted Stanley four days after I moved in to let them know about the missing items. The contact said he was out of the office and would return my call the next day, no response. I tried again 15 times over nine months. I finally received a response after ten months of reaching out. They said I signed their contract and that they are not responsible even though their policy states "Should we encounter an item accidentally left behind; it will be documented, photographed, then returned to the homeowner/insured with a receipt". That did not happen. They did respond "we are going to provide a $250.00 check in good faith towards these items". That amount would cover two of the bracelets lost, not the remaining 25 years of missing jewelry. The emails that I received were from the contents manager with the two owners copied on each email. The owners know what occurred and apparently condone this kind of work. I would definitely NOT recommend this company to anyone if you expect any kind of customer service or response."

"Ashley and her team did a fantastic job. I usually don’t leave reviews, but they did such a great job, I did not have a choice. They were the epitome of professionalism and kindness. I would 1000% recommend Stanley Restoration."

"I am thoroughly impressed with Jessica, Paola, and Kenzie. They let me know when they were going to arrive and were on time. They took great care of my possessions. They worked well as a team and efficiently packed my house. They were very detailed in how they packed my property. They left my house clean. I highly recommend Stanley Restoration."

"Jessica and Summer did an outstanding job with our pack- in. They were helpful with helping me remember where things were by showing me pictures of how things were arranged before the pack-out. They both have a great personality. I would definitely recommend them for your pack-in needs."

"Tristan West and Martinez did a great job cleaning out all our vents and upholstery. I like that they explained beforehand what they were going to be cleaning. Maggie and her crew also did an outstanding job content cleaning everything. As they cleaned they put everything back neatly. My house smells much better. I appreciate all the hard work these two crews did."