Walgreens

"If I could give this Walgreens a zero, I would. The staff is always rude and condescending. Trying to make a return is ridiculous. Speaking to a manager does not help. They will not make any accommodations/requests, even after speaking to corporate several times. I have to go to other Walgreens, even though this one is minutes from my home, for substantially better customer service. Such a shame. This Walgreens needs changing from top to bottom. Looking at the other reviews, I see I am not alone."

"Look, this Walgreens is usually pretty nice. But today I waited in the pharmacy line for 40 minutes. 40 minutes. While they helped about 1 customer for every 10 minutes. By the time it got to me, they tell me the pharmacy is closed. This really pisses me off, this is my meds we’re talking about. Waiting in line for that long, just to be turned away when it’s my turn is bad business."

"This pharmacy is a joke. I called to ask if my new prescription was ready and if my insurance covers it. The pharmacy technician said yes to both. I went to pick it up and told the lady I was going to get a few other things while she gathered my prescription. She rang me up and said she’d put the receipt and everything in the bag. I was in a bit of a hurry and I didn’t think to check the bag until I was at work. My medication wasn’t in the bag ! To make matters worse when I called they claimed they never received my prescription and that nothing was in the system! I was passed on to different pharmacy technicians and had to explain myself again and again, they all gave me different stories that didn’t make sense. I contacted my doctor and she said the prescription had been sent and that my insurance did cover all the costs. After two days of contradictions and giving me the run around, I still haven’t received my prescription. My doctor sent them the prescription once again. Will see what happens."

"Extremely rude and very poor attitude from a younger, tall, curly hair cashier with glasses. It's as if they are forcing her to be there. I understand there's a lack of employees, but training them on how to be kind shouldn't take more than a 30-minute session and helps with customer retention. EDIT: The more mature employees and the short manager lady are very sweet and kind. Put them as cashiers anytime."