CVS,

2045 Plum Grove Road, Rolling Meadows, IL 60008

"make you feel uncomfortable, always watching you...I won't never come back to this CVS location.All they staff is disappointment to me... They need to remold to friendly staff there..."

"Pharmacy staff is very rude and unfriendly. I didn't even go there for a prescription. I needed to drop off a UPS package and I saw no one at front but I saw the Drop Off sign at the pharmacy. Granted this is for prescription but I thought it wouldn't hurt to ask. They were busy with drive thru so I stood near the drop off counter to wait. I was in no rush so I didn't say anything. After some time one of the pharmacists was done with drive thru and walked around. She made eye contact with me but didn't acknowledge I was there. After a long time I decided to ask if I drop the package here. She gave me a look and said "UPS??? No this is no UPS there's isn't one here. Go to the front or something". Girl, I saw no one at the front and I was just asking not demanding. When I was walking away I heard another pharmacist girl say "Yeah this is the pharmacy not UPS just so you know"... I know that, I was just asking. I went back to the front and I saw a young man stocking and he immediately asked me if I needed help. He didn't know how to process the UPS package but called his supervisor (I think). He taught him how to do it and he was very friendly too. It was a huge contrast in comparison to the pharmacists. I really thank the CVS clerks for the help. Truly a shame those girls/women were condescending and unwilling to even talk to anybody except when it came to snarky comments. I would be worried about my medication being handled by people like this but thankfully I go to a different pharmacy for my meds."

"New pharmacy staff is terrible. Fought for months for my Rx. Constantly told no stock. No Rx in system. Shorted me packs. Charged insurance. Told doctors office that I picked up mine and my daughters medicine. When we didn't. They practice fraud and no one seems to care. The headaches me and the doctors office have to do to override, go to a new pharmacy, and have it covered is ridiculous. Don't go here until they wake up and change staff. They won't keep anything in stock anymore and tell me to call the manufacturer myself. They pocket your insurance money and don't give you the actual prescription. Called corporate who didn't care. Walgreens is far superior to CVS."

"With what little they seem to be given, staff makes the best with what they’re given. I rarely see more than 2 employees working the front which is a shame because that’s not enough to run a store, especially CVS. The manager is really kind and the staff is more than willing to drop what they’re doing to try and help as much as possible. It’s a shame they’re so short staffed."

"I don't know where to begin, but if my insurance could take walgreens, I would switch immediately. I went on a 4 day vacation and forgot my medications and trying for a CVS to give me a 4 day supply has been impossible. 30 minute waits to get a call answered from a pharmacy in IL and no answer on CVS after a 30 minute wait in Kansas City, MO. Never had this happened at walgreens where I help my parents with their prescriptions."