Mockingbird Florist 5606 East Mockingbird Lane, Dallas, TX 75206

"If I could give 0 stars, I would due to the extreme disappointment and frustration my family has experienced regarding the recent service provided by this company. My father ordered a $230 arrangement and scheduled it to be sent to my mother’s workplace on Valentine’s Day as a gesture of love and celebration (Order #: 00115108). However, the experience turned out to be far from celebratory. Despite assurances of an on time delivery, the arrangement never reached its destination. What is particularly disheartening is not just the failure to deliver, but the lack of professionalism and courtesy exhibited by this company when my father sought clarification. Upon contacting the company the following day for an explanation, my father was met with dismissive, distasteful and disrespectful treatment. The representative offered no explanation for the non-delivery and instead seemed indifferent to the inconvenience caused. The abrupt response, "so you want a refund," followed by an immediate hang-up, is simply unacceptable. As a customer, I expect transparency, accountability, and empathy in all interactions, especially when addressing mistakes made by the service provider. Regrettably, your company fell short on all fronts. I urge you to do better and reflect on the values of dependability, transparency, and effective communication that are integral to any reputable and successful business. I cannot and will never recommend your services to anyone seeking reliability, professionalism and respect in customer relations."

"I ordered the quiet tribute standing spray for delivery and it was on time and absolutely beautiful. I've had bad experiences in the past with the arrangements looking nothing like what was ordered. I am so relieved this did not happen. The spray was larger than I expected and just beautiful."

"I placed an order online last minute, for a same day delivery the day before Christmas Eve. They delivered gorgeous flowers to my Grandma at the hospital in just a few hours! The person on the phone when I called was also kind as well. Definitely recommend."

"I ordered both flowers and a plant for a funeral my family could not be present for. Mockingbird did a wonderful job. I called them last minute to see if they could add some blue to the red and white arrangement I selected to honor the military service of the deceased loved one. They absolutely honored my request at no additional charge! Thank you so much. I highly recommend them."

"My wife’s only sister died unexpectedly a couple weeks ago. We wanted a very special family easel from my wife and I and our children. I looked for a florist close to Restland Funeral Home, and I found Mockingbird Florists. I worked with Vanessa on the phone to describe the flowers we wanted and the color scheme. The results were perfect. As you can see in the pictures I posted, the results were magnificent. My wife’s sister was an elegant lady. She would have loved the flowers. Thank you so much for this beautiful tribute - and at a very reasonable price."