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About the 7-Eleven
7-Eleven is a convenient one-stop shop located at 5722 4th Street in Lubbock, Texas. This institution offers a variety of services including an ATM, financial services, and a wide selection of food and beverages. Whether you need to grab a quick snack, pay a bill, or pick up some groceries, 7-Eleven has you covered. Stop by and experience the convenience and friendly service that this store has to offer.
Reviews of 7-Eleven
"USED to be my favorite gas station until the disrespectful lady at the cashier thinks it’s funny to not speak to me when I’m asking questions about my rewards number as well as how to put my phone number in the key pad since it wasn’t working. She refused to help me and then proceeded to tell me “How about you ask the guy behind you” He was a customer waiting to pay… She really treats people very disrespectfully and I truly believe no one should be treated this way. She told me I had caused issues there for 2 years when I only purchase gas… LOL I guess shes never been taught customer service."
"I called up here to find out who the store manager was and the night shift man who is working right now, was very rude and would not tell me who the store manager was without trying to get into my business. I would not recommend this place."
"There's a particular employee that works overnights unfortunately she is stuck sitting in a chair. She is one of the most friendliest cashiers I've ever run into at a 7-Eleven. She treats her customers like their family. She'll talk to you she's friendly to you and she always greets you when you walk through the door. For me that's amazing you don't get that kind of service at most convenience stores. Especially a 7-Eleven. I hope that her owners recognize her and promote her I think if we had. More people like her I don't think many people would have too many complaints about going into a convenience store."
"This particular 7-Eleven was the WORST place for a handicapped person like myself to try getting gas from. Twice the pump said for me to see cashier. Once I hobbled myself through the door I stated that I needed to fill up on a certain pump. The lady rudely said that I had to charge a certain amount inside the store and never gave me any reason as to why. I'd have gladly left the cashier my own wallet so I wouldn't have to go back...but no. As a handicapped person this was the first time this has ever happened to me. Nope...I will never return and encourage all handicapped folks to do the same. Now....I can revoke the single star rating."
"I have literally made up my mind and no longer coming here. The manager is wonderful. So nice and courteous. But the older lady worker is RUDE and hateful. I find myself tensing up as I walk in praying she's not there. Well she was there today and because of her they lost my business. Really need to get her looked into. Reading other reviews I'm not the only one that feels this way."
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