Bamboo Your Privacy 6305 Wilcab Road, Austin, TX 78721

"Absolutely love the Graceful bamboo I purchased from Amy & Claudia. It's high quality, well cared for and I can't believe how much it's grown in just 3 weeks! They were very patient and met with me several times answering my many questions and helping me to pick the right bamboo for my privacy fence. I choose the 15 gallon size to quickly fill in my neighbor's view of my patio. It's already provided some privacy and I can't wait till next year when it fills in! Plenty of water is the key!"

"Amy knows her stuff and is incredibly helpful. She walked me through the different types of bamboo they offer and helped guide me in picking the right fit for my needs. She also recommended a landscaper who did an awesome job with the installation. The entire process was way easier than I expected and my backyard looks great now. I wish I would've done this sooner!"

"I'm pretty disappointed to leave this review. I have been a patron of Bamboo Your Privacy for about 5 years and have probably spent over $500 with them. Up until my last visit, I never had a problem with their products or service. Earlier this year I bought (2) more 1.5 gal Graceful bamboo clumps. They stayed in their pots for a couple months while I prepared a raised bed for them. The two plants were kept side-by-side and given the exact same care (water 1-3 times per day depending on temps), but one struggled while the other thrived. When it came time to plant them in the ground, the issue became clear. The happy plant had a large and healthy root system, while the struggling plant had maybe 1/8th the root mass, and they did not look healthy. Both plants got a lot of water during and following the transplant. The healthy plant didn't skip a beat. No leaf curling at all. The sick plant curled all its leaves, despite being saturated with water. All the leaves died and it's questionable whether it will survive. I wrote Amy & Claudia to relay what I was seeing. They accused me of under-watering the plants. No amount of my telling them that the plants always had moist soil and were giving the exact same care seemed to get through. I was not trying to get my money back, but I simply asked to exchange the sick plant for a more healthy one. They rudely refused and continued to blame me. I can absolutely understand having a "no warranty" policy to protect themselves from people's lack of care. But, to refuse to make an exception and stand behind your product is just bad business. The photo attached should illustrate that I have not mistreated these plants. You can actually get mail-order bamboo, with full satisfaction guarantee. I always prefer to support a local business, but between their high prices and complete lack of support, this will be the last purchase from them."

"We had a fabulous experience with Bamboo Your Privacy. Amy and Claudia are extremely knowledgeable, responsive and helpful. I reached out to them on a Monday about options to create privacy for our new pool and our bamboo was installed by the Friday of that same week. I also love supporting a local, woman-owned business!"

"Had a great experience using Bamboo Your Privacy; Amy & Claudia have an excellent customer experience! Booked a consultation with them and decided on the best bamboo for my backyard needs. I could not have planted them myself and was glad they provide installation and irrigation service because they had to break up rocks in the ground to complete the planting. Very friendly, knowledgeable, passionate, and responsive. Has completely transformed my back fence line while providing some much-appreciated privacy! 10/10 would recommend!"