EZPAWN 11121 Market Street, Houston, TX 77029

"I absolutely LOVE this Pawn Shop. Jennifer, Mya and Aya, Are very nice ladies, They make me feel like family. Always greet me when I come in. They always have the best deals they give me the most that they can on my loans. The store is always clean and organized. The Best PawnShop on the Eastside of Houston."

"Never had a issue always willing to help and very understanding to the time and care of the customer"

"This is my second time visiting this location. My first visit was amazing. The young lady that helped me was a great sale person. I knew I would return. I visited this location today and the service provided by Jennifer was horrible. There was one customer, two employees and no one bothered to acknowledge or ask if I needed help. I walked around the store for about 5-7 minutes before asking for anyone to take my money. When another customer walked in Jennifer welcomed/greeted the customer and proceeded to help. I was shocked and brought it to her attention. She proceeded to provide an excuse for behavior, that I rejected. I held her accountable for her blatant lack of awareness and bad customer service. She was upset, did not want me to talk about it to my salesperson. Actually said she wanted to call the police. I informed that she could do whatever she wanted to do and I would wait on the police with you. When they show up, pull the video to see that you are filing a false report because your feelings are hurt, I will then report you. I told her to do your job, treat all customers with great service and don't get offended when you are called to the carpet for your actions."

"Jonathan and Jennifer was very helpful. Jonathan was very attentive and help so much… hope he don’t have a girlfriend lol."