Spotless Dog Wash
About the Business
Spotless Dog Wash & Wellness is a store located at 1121 Emerson Street in Evanston, Illinois, United States. We offer organic grooming solutions and services for your furry friends, ranging from self-serve facilities to specialty grooming appointments. Our team prides itself on using all-natural products to meet all your grooming needs. We provide smocks, towels, shampoos, conditioners, ear wash, and other spa amenities for our guests.
Customer satisfaction is our top priority at Spotless. We ensure that your pet receives the time and attention they deserve by scheduling only a limited number of grooming appointments per day. Walk-ins for self-service are always welcome, with wait times typically under 15 minutes. We also offer a variety of spa treatments and specialty products to enhance your dog's experience at Spotless.
Most grooming appointments are completed within 2-4 hours of arrival. After their grooming session, our four-legged guests can relax on a comfy bed or enjoy an aromatherapy or oxygen treatment in our VIP room while they wait for pickup. Visit our website to view our spa menu and see all the services we offer. At Spotless Dog Wash, we are dedicated to providing a clean, safe, and relaxing environment for your beloved pets.
Photos
Location & Phone number
1121 Emerson St, Evanston, IL 60201, United States
Hours open
Monday:
Closed
Tuesday:
Closed
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 5:30 PM
Sunday:
Closed
Reviews
"Absolutely horrible experience with their dog grooming services...DO NOT BRING YOUR DOG FOR GROOMING. I take very good care of my dogs coat and she gets groomed every 5 weeks. I told the owner Deborah I do not under any circumstances want her shaved. She had a couple of mats but nothing bad and Deborah had brushed her out just a couple weeks ago. After less than an hour of her being there, Deborah called me and said she had to shave her, she couldn't groom her, it was taking too much time to brush her. I told her no shaving and if she didn't want to groom her, i'd pick her back up. When I picked my dog up, My dog was clearly very upset and seemed off. When I looked at her belly, she was completely shaved to her pink skin in patches, it was a complete butch job! The owner was rude and unapologetic to me and acted like we had inconvenienced her. The place has horrible chaotic energy and stress, I will NEVER step a foot back in there. My dog has been sleeping all day and has been totally out of it, I'm very concerned. Do not sent your dogs here please! I brought her to another groomer afterward to look at her coat and he said her coat is in great shape and it's no issue to groom her. I'm beyond disturbed that this woman calls herself a groomer and worried for any dogs brought here. You called because you didn't want to do her and you did say you needed to shave her that you weren't sure you could do her otherwise, that is frightening if you've been a groomer for 35 years and couldn't groom my dog. She has been to another groomer every 5 weeks and has had no issues and as I said, I took her immediately to another groomer after we left your shop and he didn't understand why you thought she needed to be shaved and was honestly we were both shocked when we saw what you did to her belly. So honestly, you do deserve this review and I don't want other dog owners to have such a traumatizing experience with their dogs too. I really don't understand how you can groom for 35 years and not be able to handle a doodle groom. You even brushed her out 2 weeks ago, so you had already seen her coat previous to today."
"We had a delightful afternoon here washing our dog! Full service was available and appeared highly competent! They were very helpful while we washed, and were kind enough(for a regular fee) to clip our dogs nails when we were done. Would definitely go back, and plan to, many times."
"Stephanie was awesome! Went in to ask a couple questions and they had time to cut my dog's nails. She was caring and thorough! Recommend. Also, have self-washing stations."
"We took our 1 year old cockapoo for first time to get groomed after moving from the city and the service was excellent. The facility is very clean and it has a large parking lot for customers. They initially asked me about the length and style that we were looking for and we brainstormed together with some areas that needed to be fixed. They reassured me that they were going to try to do their best. A few hours later, I picked him up and I was very pleased with the attention to detail and how well he was groomed. I’m definitely going to take him there again."
"Went in here this past week with my rescue pup who looked more like a cousin to the Grinch than an actual dog and we had an amazing experience! One of the ladies there was able to take us right back and gave Mac (my pup) a quick toe-hair and under-pad trim and was incredibly kind and patient with the nervous wiggle monster (who's never been to a groomer before). After, we were directed to the wash station and given de-shedding shampoo and tips/tricks on how to do everything efficiently. The de-shedding shampoo is magic, and you can't convince me otherwise. After, we went to the dryer station and Mac wasn't a huge fan of the dryer, but after a little tip from the groomer, she was able to tolerate it more. After the bath, they have treats you can buy to spoil your pup. They also have other pet gear that I think mostly comes from local vendors. Overall, everything was affordable and of amazing quality. We will be making the trip up every few weeks :) (Attached is a photo of my clean/happy dog (who is of course hiding her beautiful toes) to boost!)"
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