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Diamond In the Ruff
7756 Madison Street, River Forest, Illinois, United States
About the Diamond In the Ruff
Diamond In the Ruff is a premier pet grooming and training institution located at 7756 Madison Street in River Forest, Illinois. Our experienced team of professionals is dedicated to providing top-notch grooming services to ensure your furry friend looks and feels their best. We offer a range of grooming packages to suit your pet's needs, from baths and haircuts to nail trims and ear cleaning. In addition to grooming services, we also offer training classes to help your pet become a well-behaved member of the family. Come visit Diamond In the Ruff and treat your pet to a day of pampering and care.
Photos of Diamond In the Ruff
7756 Madison St # 2, River Forest, IL 60305, United States
Opening hours of Diamond In the Ruff
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of Diamond In the Ruff
"I’ve toiled for months about writing this review, but think it’s important for people to know. We brought our Bernedoodle here for 1.5 years or so. Ann is so lovely. A wonderful listener, kind and SO, SO accommodating. Their cuts are absolutely exceptional. We used to laugh that our dog came out looking like George Clooney. Scheduling can be tough. Ann thought we were on a schedule, but we weren’t told dates, however I was told I missed an appointment that I never knew about. The last time I was there (months ago), I paid, brought our dog out, put him in the car and was preparing to leave when the guy (don’t recall name) came outside and starting just yelling at me. He said Ann is too nice and not charging me enough and he’s going to raise his prices to $135 next time (up from $95-$100). He continued ranting. I have no idea where this stemmed from. Ann knows I’m not a tipper (if the owner does the work - a common tipping procedure). I gladly would have paid a bit more. But it was just so… out of the blue and random. Also unnecessary. I tried to give them another chance, but when I called, that’s when Ann said I’d missed an appointment (that I never knew about). It’s also worth noting that I referred them to loads of people and was super flexible with timing. They often called asking if I’d move my day around, etc., and we accommodated their needs. Kind of feels like a mini break-up because I loved this place so much!"
"These folks are the ultimate pet lovers. My dog loves it with them and is always so excited to come here. Highly recommended."
"Anne & Bob treat our little Louie like family! DITR is clean, efficient, and so organized. We received a 2021 calendar with all of Louie's grooming appointments so we can properly plan ahead! Could not be more pleased with their service and hospitality."
"Ann has groomed my parents dogs for over 20 years. She does a fantastic job everytime and we couldn't recommend her more highly."
"Amazing place! Small and cozy, just perfect care for our dog. Ann is sweet and experienced. I'm very happy to have found this place to so close to my house."
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