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Purely Paws
1128 Maple Avenue, La Grange Park, Illinois, United States
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About the Purely Paws
Purely Paws is a premier pet grooming and boarding facility located at 1128 Maple Avenue in La Grange Park, Illinois. Our experienced and compassionate staff provide top-notch care for your furry friends, ensuring they are pampered and happy during their stay with us. From grooming services to overnight boarding, we offer a range of services to meet all of your pet's needs. Visit Purely Paws today and see why we are the go-to destination for pet owners in the La Grange Park area.
Photos of Purely Paws
1128 Maple Ave, La Grange Park, IL 60526, United States
Opening hours of Purely Paws
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Day off
Reviews of Purely Paws
"Megan does a wonderful job on my standard poodle Sophia. She is the best groomer we’ve ever found and we won’t go anywhere else. We’re so happy we found her! She loves my dog as if she were her own."
"Excellent groomer! I brought my cats Lucy and Lily in for haircuts. I requested no lion cut and to leave little booties on the legs. Megan was more than happy to do it. They look so good! Lucy would get stress UTIs after bringing her to other groomers. I am happy to say that did not happen this time. Will be bringing my cats here for every haircut."
"Highly recommend Purely Paws for your pets grooming. My Rocco is a very active boy and lives in the mud so hes always dirty and smelly. So when I brought him to Megan he was a mess and shedding! She did an amazing job of cleaning him up and getting him back into in shape! Shes very professional and passionate. I always feel safe leaving my furbaby in her care. Megan also didn't charge me a ridiculous price bc Rocco is a husky like many other places I called."
"UPDATE: In response to the owner's response: Let's be clear, the refund was due to me writing a negative review, not because I was "so unpleasant and unwilling to understand the root of the issues". I attached screenshots of our facebook conversation to show that I was indeed cordial in our communication. I expressed disappointment with the lack of accountability, which, when looking at your response below, is clearly something that hasn't changed. Our pets are like our children. As a groomer I would expect that is something you'd understand. If I take her to you and she's completely fine, and then comes home bleeding from three different spots, of course I'm going to be upset. At the very least I would expect an authentic apology and some accountability, but instead you were defensive. Thank you for providing the refund. I will gladly find another groomer who will take better care of my sweet girl. ORIGINAL REVIEW: I’m very disappointed in the grooming service by Purely Paws (our groomer was Megan). They cut her nails too short which caused her to bleed for days. We’ve had to wrap it in gauze and a rubber boot so she doesn’t mess with it, and have had to replace the gauze twice already due to it bleeding through. It’s also started to smell so I’m worried it’s getting infected. They also cut her face so short that they skinned the area around both of her eyes. They both bled and are scabbing over. I reached out to the business on their Facebook page to let them know and they told us that it was “not caused by any misuse of tools or mistreatment of the dog”. I’m sorry but my dog has been bleeding for days because of your service and you can’t even take accountability? No refund, no offer to cover any vet bill if the wound does in fact get infected, not even an authentic apology. I will never be going here again, and I strongly discourage others from going here as well."
"I can’t thank Megan enough for the amazing job she did cutting my fur babies hair!! This was his first professional grooming and although he was a bit of a handful she did an amazing job! He no longer looks homeless Lol thank you so much!! Sulley looks like a cute teddy bear now!!"
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