Valu + Pawn 2905 East Arkansas Lane, Grand Prairie, TX 75051

"I went in on Saturday less than a month to pick up my gun that I had pawned registered and in my name legally and without explanation told to come in on Sunday the next day. I go in the next day and the manager said you need to be licensed to carry to be able to pick up your gun or two people who are registered would need to be there. I work and this is so inconvenient and prejudice. It defeats the purpose of the new laws in Texas. 0 stars Don’t pawn your gun here."

"I went in to look for a camera and found a great deal that I couldn't pass up. The customer service made the experience even greater. The sales manager, other sales representatives who assisted, and the rep who was assisting me really showed me that they "value" their customers. This really impressed me as well as their layaway plan. Grateful for the service and the product that I purchased!"

"I swear I will never do business here again! Tried to pawn a digital camera cause it was a 20.1 Mp brought it in and was told they could give me 25 but I'd have to bring the charger well today I brought the charger and was called a liar by the manager only after threatening to contact the BBC he got an attitude and said they don't take smaller digital camera when they had some in the display case for sale only after calling his bluff he sighed and said fine we will give you 20 after which he told me to "Get out of his store" Don't waste your time with this pawn shop horrible service and the entire staff are rude and liars"

"Will never do business with these people again!!!!!. My daughter went in last night and was looking @ a digital video camera. Left and checked walmart prices came back and they asked her which one she wanted. The sales lady said someone else had been looking at the video camera. She handed it to her and went to get cords from back, then stop to help another customer. Came to my daughter and took the camera from her and called the man from behind her and said she was selling it to him.. OK she could have said that a 1st instead of having my daughters family wait (1 month old with her crying). Then asked her if she want the camera she had also been looking at. She did the right thing and walked out. I had also told her to ask about a return policy, since how would she know if the camera would even work and take good quality picture. The manager said he might allow a store credit but would have to keep the camera for several days to see if it didn't work, since they do not check them when they except them. WOW they must check them or else they wouldn't give much money for it."