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F-M Exteriors
96 Betty Lane, O'Fallon, Illinois, United States
About the F-M Exteriors
F-M Exteriors is a reputable roofing contractor located at 96 Betty Lane in O'Fallon, Illinois, United States. With years of experience in the industry, they specialize in providing high-quality roofing services to residential and commercial clients. Their team of skilled professionals is dedicated to delivering top-notch craftsmanship and exceptional customer service. Whether you need a roof repair, replacement, or installation, F-M Exteriors is the go-to choice for all your roofing needs. Contact them today for a free consultation and estimate.
Photos of F-M Exteriors
96 Betty Ln Unit #3, O'Fallon, IL 62269, United States
Opening hours of F-M Exteriors
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of F-M Exteriors
"My wife and I hired FM Exteriers to install a new roof and gutters on our house, attached garage and detached garage (about 71 square). We were extremely happy with their service and the finished product. Bryan was our salesperson and Mike was the project manager. Both were professional and communicated consistently throughout the project. We would highly recommend them to others."
"My husband and I hired FM Exteriors to replace our main roof, the flat roofing on our porch, and our shutters. We had originally wanted to put a brown roof on the flat portion of our roof, but later decided we would rather have white. We called them back and signed a new contract for a white roof. After they came and installed the new roofing, I noticed several brown scratches on my siding and on my wood bench, in back of my house, where their workers had been throwing down pieces of the old roof. They did try to cover the bench, bushes, and other items with plastic, but I guess it had moved. They also broke one of my plastic flower pots. Not really a big deal, but irritating. Then, my husband and I realized they had put the brown roofing on the flat portion of our roof, instead of the white. Ok, that's disappointing, but nobody can see the flat portion from the road, so I guess it's ok, but not what we agreed on. We let them know they put the wrong color on and the person on the phone apologized. They told us the project manager would reach out to us. He/she never did. Then, months after doing the roof, they came back to install the shutters. After the worker was done, we went out to look at the them and realized the shutters they put on were a bit smaller, so the old holes and anchors can be seen on the sides. I understand that perhaps they couldn't find the same size, but I wish we would have been informed of that, and given a choice before they drilled new holes into our brick. My husband had to keep calling FM Exteriors to get updates and figure out what was going on. We both felt the communication was just not good. When they did the roof, they had left the new shutters in our front yard, and we ended up storing them in our shed, until they could come back and install them. We had to call them, and ask about what we should do with the shutters, when we realized they weren't going to come out a day or two after doing the roof, to install them. They did offer to send someone back out, to pick them up, and told my husband they didn't know when they would be back to do the shutters, but "not for awhile" when he asked. During this period, we also asked to get a bid on painting three of our exterior doors, and FM Exteriors did send out a painter, but they never sent us the bid! The painter even contacted us about whether we wanted to go forward with the project, and seemed surprised we hadn't received anything! I'm not sure if they are just too busy to communicate with customers and their own workers, but it was a disappointing experience all around. We will not be using them for anything else."
"I had FM Exteriors hang my winter holiday lights and I love the results! They did a great job of going over options for color and layout so I knew what I was going to see before hanging them. Last night I noticed a problem with the lights and they came in less than 24 hours to fix it!"
"From our first phone call (we needed emergency tarping on our roof) to the final install and clean up, they were incredibly professional and easy to work with. I appreciated Rich and Crystal's timely communication. Upon scheduling the install, we received a detailed email outlining the process and what to expect. The install crew was efficient and cleaned up really well afterwards. We will work with them again!"
"They were quick to come out and give me an estimate. Worked with my insurance company. No surprises! No gimmicks! Just good honest people. Did a great job on a partial roof. Will definitely use them again (they are already scheduled for a full roof repair at one of my rentals)."
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