Russo's Pool & Spa Inc. 223 East North Avenue, Northlake, IL 60164
About the Business
Russo's Pool & Spa Inc. is a general contractor and store located at 223 East North Avenue, Northlake, Illinois, United States. The institution is taking precautions to ensure the health and safety of employees, customers, and the community, allowing up to 10 customers in the store at a time. Due to a nationwide shortage of hot tubs, above ground pools, and inground vinyl liners, they are working with manufacturers to get inventory as soon as possible.
Russo's Pool & Spa Inc. has been serving Chicago, Elmhurst, Wheaton, Bloomingdale, and surrounding areas since 1988. They specialize in inground and above ground pool sales and installation, offering a variety of models and vinyl liner patterns. They also provide a selection of spas from top manufacturers and outdoor living products such as grills, furniture, fire pits, and outdoor kitchens.
In addition to pool and spa construction services, Russo's Pool & Spa Inc. offers reliable pool service, including openings, closings, vinyl liner replacement, and weekly maintenance. With 30 years of experience, they are dedicated to creating an outdoor space you can call home. Visit their showroom or give them a call to get started on creating the backyard of your dreams.
Photos
Location & Phone number
223 E North Ave, Northlake, IL 60164, United States
Hours open
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 17:00
Sunday:
10:00 - 17:00
Reviews
"I had used Russo’s for a number of years without problems but this summer they installed a new pool heater That’s when all my problems started 1. Rose quoted me a fee of $3,000 They did not complete the installation and still charged my credit card (I did not give it to them but they probably had it on file from previous purchases of supplies) without my permission and they charged $3,400! I called and stopped in multiple times to discuss the issue but no one ever returned my calls or was there to speak with me They were always “out on a job” The heater is still not connected and operational This is horrible customer service bordering on criminal I would never recommended them as they cannot be trusted A negative star rating would be more appropriate"
"Horrible service! they did my pool and it was a disaster! i would never do business with them again! they OFFER ME a pool and the last time they change pool! The manager is really RUDE "
"Had Russo Pool & Spa drive out to Kane County to look at my 13yr old hot tub that was leaking. A technician came out on 27 Nov 2023 and did a great job. (I wish I could remember his name). He arrived within the first 20min of the "work window" and then kept myself & wife informed throughout the entire process. He also did a great job in cleaning up the area after fixing our leak so you couldn't tell he was there. The office staff was easy to talk with and very helpful. All in all we had a great experience"
"Joe & Anthony helped us from start to finish with our pool. Always responsive, no surprises along the way. Highly recommend Russo's!"
"Tom answered the phone right away at 7:00 pm. They are one of the only stores open til 8 around here. They had the winter covers in stock in the right size for us to winterize our pool that night. Thank you!"
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