Devon Pawn Shop

"Pawned my art here. Was very pleased with how easy everything was. Received what I thought was fair and was able to redeem with out issues. Very satisfied."

"Went in to sell some jewelry. Wasn’t greeted at all. In fact, the lady behind the window looked as if me coming in was bothering her. She was rude throughout the entire exchange and tried to offer me half of what i brought in was worth at spot price. And even tried to insinuate that what i brought in was fake. What she didn’t know was that I’ve worked on jeweler’s row downtown for some time and had my piece weighed and tested before i stepped foot into their business. Yes, I am African American. Yes, I do feel like her actions were racially motivated. I will never do any business with them again based off of this experience."

"Came over a few days ago to have quite a few rings appraised and was very happy with the results. The man who helped me was very kind, and explained everything in detail. He was willing to test any gold jewelry I had even if it wasn't totally clear on whether or not it was real. I got a very good price for the rings! He explained to us the value of gold vs. silver and why we would've only gotten $10 or so had we not had any gold. I found another one later and wanted to come back since I had such a great experience and had a little more understanding of the value of metals. The ring I have appeared to be 18k and was stamped, so I wanted to have a professional opinion on it. The next time I came, there was a woman who seemed rather displeased upon seeing me. I showed her the ring and she looked at the stamp and said it was only worth $25 without testing the gold. I decided to keep the ring, but I'm disappointed since I had such a good experience the first time around. The woman seemed very annoyed at our presence overall, which was such a stark difference from our initial visit."

"I brought in a few collectible coins for consideration and was disappointed with the offer. The counter woman was either trying to undercut me or I believe most likely did not know what basic .900-.925 American/British silver coins are worth. I admit that she was at least fairly pleasant. I simply went to a superior pawn shop down the street on Devon named Cash Exchange Pawn Shop 1236 W. Devon. They immediately knew the situation and gave me my asking price which was more than double the offer from The Devon Pawn Shop. Do yourself a favor and if selling or pawning go to Cash Exchange rather than Devon Pawn Shop."

"They were trying to give me half of what silver is worth, ripoff. Update... After the owner made his comments below, I'll further elaborate on what happened. I purchased. 999 pure 1oz silver coins minted, nothing fancy, but newly minted coins from an online retailer, jm bullion. They were not old or corrosive, shiny newly minted coins of pure silver. I had 6 of them, worth 90 dollars. She and the owner standing right there offers me 48 bucks. How much processing could there be, they were already minted. That's how out of touch he is with average people. I needed the cash because I recently lost health insurance and the pharmacy wanted four hundred dollars for my blood pressure meds. So that's the exact story. Don't go to them. Go anywhere in Chicago but this guy...."