ProFlowers 3113 Woodcreek Drive, Downers Grove, IL 60515
About the Business
ProFlowers, located at 3113 Woodcreek Drive in Downers Grove, Illinois, is a store specializing in online gift-giving and flower delivery. Whether you want to wish someone a happy birthday, celebrate Mother's Day, or simply surprise a loved one, ProFlowers has the perfect bouquet or gift basket for any occasion. With expertly designed flower arrangements fresh from their fields, ProFlowers offers a wide selection of beautiful blooms and long-lasting plants. From romantic anniversary flowers to sympathy arrangements, ProFlowers has something for every moment. Their gourmet gift baskets and snack baskets are perfect for any foodie, and their fast and easy flower deliveries make gifting a breeze. By ordering flowers online from ProFlowers, you're also supporting locally owned florists in your community. With a commitment to excellent customer service and a wide range of floral arrangements, ProFlowers is the perfect destination for all your gifting needs.
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Reviews
"Don’t waste your money. They upsell and then defend sending arrangements that differ and are smaller by saying they have a substitution policy so they can send as small of an arrangement as they want. Don’t waste your money on “premium” because they reserve the right to tell you that the “standard” arrangement they deliver is actually premium when it clearly is not. Don’t shop here or FTD"
"My mom's birthday was yesterday and they didn't send her flowers. They sent me an email stating that they sent it and she never got them. The footage showed no delivery. I placed this order a month before her birthday. She's also a dialysis patient looking forward in getting her order and she never recieved them. This was totally unexceptable. I will never order from them again. Lousy service. Couldn't understand them and they all been trained to say the same thing."
"Ordered flowers for my mother’s birthday and they never delivered them. Called and they told me they were delivered, even though they had no proof. No refund, no apologies…..nothing!!! One of the worst consumer experiences of my life. The entire executive team should be forced to deliver the flowers that never reached their final destination, instead someone will just give them a bigger bonus."
"Very dissappointed with recent transaction. Ordered for a funeral and got confirmation email stating flowers would arrive today. They did not. Would have helped much if that could have been communicated. Customer service could not guarantee they would arrive in morning in time for funeral. This is unfortunate change in business practice as I have used Proflowers for years with good results. I hope they fix the problems so they can deliver when customers actually need the flowers."
"I purchased a beautiful arrangement that included a mixture of white flowers and green succulents and scheduled the delivery for December. It’s November and they arrived the next day. The date was special and they disregarded that all together. Also, the recipient thanked me for the white roses. I’m not even sure they got what I ordered. I contacted customer service and never got a response. At this point I’m not chasing it down. I just won’t use Proflowers again."
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