Sunsational Pools

"This review is solely related to the Sunsational Pools located in Cape Girardeau, Missouri, owned and operated by Clayton Bryant. It is NOT related in any way to Sunsational Pools and Spas in Palm Beach, Florida. The owner, Clayton, he collapsed my pool pumping water out with a heavy duty pump and a heavy fire hose, per some 344 total pounds of water weight and pressure on my pool wall. Per a opening and a cleaning, with a clean fill. I told him to put the equipment on my deck, because it was too heavy to sit on my pool wall and it could collapse my pool wall, I told this,, and told him instead - to lay the heavy fire hose and equipment on my deck, and run the heavy fire hose off my deck. He didn't listen. He refused to listen and he insisted to hang it on and over my pool wall, which the weight and pressure caused my pool wall to pop out of the upper rim. And buckle into a large V, and caused my pool to collapse. He let it sit for 7 days, without water, the entire wall collapsed and warped out of both upper and lower rims, and he left my expensive premium pool liner without water for 7 days, and a total of 23 days, without water, without being fixed, remaining buckled- which caused my premium liner to shrink and pop out of the return, requiring replacement of a another new premium liner, and a new liner installation cost. He took 16 other pool jobs, instead of repairing my pool. He played cat and mouse games, ignored my calls and text trying to address the emergency, and he refused to work out a repair agreement, he would not give me his insurance info, he refused to take any responsibility, he ignored my calls and text and attempts to get my pool fixed. He took 16 more pool jobs, then another 20 more pool jobs while my emergency sat not repaired for 23 days. Yesterday, after my homeowners insurance called asking for his insurance a couple days prior, he finally gave his insurance info and he refused to repair my pool damage that he caused to my pool and liner, and he said he quit - would no longer be my pool service provider. Get his insurance info before you let him do anything. He left me and my pool in a jam, cared more about making money from 16 + 16 + 20 other customers, than fixing the damage he caused to my pool and liner. He also broke my ladder. I'm sickened, disgusted, offended and hurt a old high school acquaintance would do this to me. Seriousely, I would not recommend hiring him, not after this disturbing experience."