Midwest Grow Kits 940 Dieckman Street, Woodstock, IL 60098

"I have ordered from Midwest numerous times. This company is a legit customer service based company. They are knowledgeable about their products and back them 100%. They have not only answered questions via a phone call but they are quick to respond to emails as well. I had one small issue with a product that was sent and they offered to replace it without hesitation. Being able to source the item locally as I needed it immediately, they offered a credit for the item and I was able to apply it to my next order. I can also happily say that I am very pleased with their shipping times. Every order I have placed has left the warehouse within one or two business days, most being the very next day. As a customer you can’t ask for much more than prompt shipping like this. Item are packed well and always in new boxes. So far their products have been flawless for my needs. I can say with confidence that if you are looking for products they sell, not only are their prices reasonable, but also competitively priced. I will continue to use Midwest and recommend others to give them a try if you are looking for the items they sell."

"This is my first review, and I wanted to share my experience. Firstly, I’ve had nothing but good experience with this company. Whenever I’ve had a small issue, which are far and few between, like a moldy substrate jar, or a leaky cloning jar, they’ve always replied back to me and made it right. It’s not easy to please everyone all the time, and there are a lot of things that are out of their hands. As far as customer service goes, sometimes it’s taken a few days, but they’ve always replied back and tried to do the right thing. For the quality, I’ve never found a company that provides as good of a product for the price. Just as stated in the product descriptions, they send fresh product. Well, I don’t have the means to prove this fact, but I can say that their items have a long shelf life. When shipping, there’s a lot of logistics involved. Sometimes, I’ve received damaged smashed packages with broken product because of damage in transit, which is not their fault, but they’ve still made it right. One thing that Covid proved is that we need to have a little more patience in the process. There’s a lot that happens in the background, between purchase and product in hand. I’m not suggesting that Covid is a good excuse for all mishaps, but no one is perfect. Even though it’s stated as such, except for on the weekends (Friday-Sunday), I never expected next day shipping as the order must be approved and charged before shipping. Guess everyone expects Amazon shipping these days, not realizing that Amazon owns the means and process, from purchase to shipping to delivery. I’ll probably copy this review and put it in different places, as I believe this company has always tried to be the best in its business. I’m definitely a customer for life. Oh, and they didn’t pay me to write this review."

"I thought the price for the ecosphere 3.0 was great. If you tried to buy everything separately, it would cost quite a bit more, not to mention the time you'd spend rounding up everything. I've bought two of them and both were shipped quickly. I had a little problem with the first humidifier, but they replaced it instantly, no questions asked. Excellent customer service, excellent prices, great products."

"The products are quality. I've ordered substrates, grain bags, jars, a grow tent setup, and much more. So far, I have not had any problems but customer service can take a while to respond and shipping takes much longer than they advertise. Which is why I am giving them 4 stars. Otherwise, their products are well worth the price and quality. I highly recommend checking them out since I've had successful inoculations and such but keep in mind if you need something immediately or if you pay for faster shipping, it's still going to take at least a week until they ship it out. This wouldn't be an issue if they stated beforehand the wait time but they advertise next day shipping so it must be called out"

"There is so much info out there on growing mushrooms, especially for a newb. Midwest Grow takes the guesswork out of it with their amazing product line and easy to follow instructions. I had a problem with a spawn bag (it may have even been my fault) and they sent me a new one right away with no questions asked. The grow tent and all it’s accessories work amazingly! After only three weeks I’m already about to start the fruiting phase. Highly recommend Midwest grow and their affiliates. I don’t use anybody else!"