InterContinental Kansas City at the Plaza
401 Ward Parkway, Kansas City, Missouri, United States
About the InterContinental Kansas City at the Plaza
The InterContinental Kansas City at the Plaza is a luxurious lodging institution located at 401 Ward Parkway in the vibrant city of Kansas City, Missouri. Situated in the heart of the iconic Country Club Plaza district, this hotel offers a sophisticated and elegant atmosphere for both leisure and business travelers. With stunning views of the city skyline and easy access to shopping, dining, and entertainment options, guests can enjoy a truly memorable stay. The InterContinental Kansas City at the Plaza boasts upscale accommodations, world-class amenities, and exceptional service to ensure a comfortable and unforgettable experience for all guests.
Photos of InterContinental Kansas City at the Plaza
401 Ward Pkwy, Kansas City, MO 64112, United States
Reviews of InterContinental Kansas City at the Plaza
"Sadly I had to give this stay a 2 because even though the room was nice, front desk was meh but the icing on the cake for me was not receiving my full deposit back and took nearly two weeks to finally receive it after taking it up with my bank only to receive less than half back! Then when I call and try to figure out the issue NO ONE CAN HELP & I get sent to voicemail through accounting this is why I’m iffy on hotels and using my card. There’s always something extra and leaves me distraught"
"Upon arrival staff was polite but dressed very unprofessionally. The property and staff looked nothing like the online pictures. One staff member had a tshirt on and pants and the other staff member had her cleavage out with a sequin corset on. Once entering the hallway to the elevators all I could smell was weed. After going to my room floor the carpet was dirty and the hallway walls/ base boards. The right side wall was caving in at the base board. Then once in my room I had hair pins on the floor, a wrapper in my trash, hair and dirt stains on the bed comforter. The conjoining door knob was falling off the door and didn’t feel safe. The bathroom wallpaper was curling up off the wall. It was not a place I was comfortable staying in nor felt safe in. Horrible experience. My husband and I left."
"Pretty standard room, nothing extraordinary. King size bed, TV, bathroom. Very small outdoor patio, but that was a non-factor, no chairs to sit in and it was too cold to use. Our view was not of The Plaza, so it overlooked the lower roof of the hotel. Very clean though, from the lobby, to the elevators, hallways, and the room. Service was excellent, they text messaged me when we arrived, and answered questions through text when I asked about the location of something. Location all depends on what you are doing. If you are doing something at The Plaza or Nelson-Atkins, the location is fine. If you are doing something in Downtown KC, the location is too far away. So it all depends. But this is a nice place. Parking is convenient (attached garage), but expensive ($26 to $30 per night), there are no other parking options around, so you are forced into paying this on top of the room cost (it was not clearly stated when making the reservation)."
"This is not our first stay but it was our first disappointing stay. We thought we had a booked a plaza view, it was not. The bathroom needed some easy cosmetic maintenance. We also had the hand wash and body wash backwards (although I could not tell a difference between the two washes and the shampoo). And I’m worried this gentleman did not get his clothes (posted in photos)."
"Was here recently for business travel and a company holiday party. The rooms are great and the bed was comfortable. The only down sides were the "body wash" in my shower was labeled hand soap and it smelled terrible. The service in the restaurant was really slow I had to grab a meal to go or I was going to miss my morning meetings. Otherwise this is a lovely hotel with nice views and the beautiful common areas and meeting rooms."
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