Downes Swimming Pool Co, Inc 725 West University Drive, Arlington Heights, IL 60004

"We couldn't be happier with with our new pool! The quality and detail went above and beyond our expectations. Zach Barrile was especially knowledgeable, friendly and helpful with all of our unique requirements!"

"I wanted a simple patch on a pool cover that Downes had installed last year, so I thought they could do the best job. I was quoted $150 and they came and did do a nice job. Imagine my disappointment when the invoice came for $232, and their response to me objection was "That was just a 'guesstimate' ". Bad form."

"The overall pool selection and installation process with Downes has been fantastic! We worked with Jim to finalize our selections and he remained as the single point of contact throughout the entire process. Jim was honest, responsive, and available with any questions and was on-point with any issues that came up. He stopped by all the time to ensure the installation process was going smooth and as planned. The installation crew was top notch. The crew worked hard and delivered a high quality pool. Their attention to detail was appreciated. Zach took point for the first opening of the pool to make everything was working perfectly. Zach is very patient as we are first time pool noobs! He was also very responsive and took care of any issues right away. If we had to do it all over again...we would definitely choose Downes! We look forward to a long relationship with Downes with on-going maintenance and service. Well done Downes...and thank you."

"Costs are outrageous. Our pool was closed by them and it was closed improperly. The cover wasn’t sealed properly allowing large amounts of iron from weather elements to seep in at high levels, dirtying and damaging the pool interior greatly. The pipes also weren’t properly flushed and now we have freeze damage and have to get the pipes replaced. The video shows our pool worker 5 hours after he began working to clean the pool. The progress is on the left, the pool Downes left the condition in is on the right. When we called, Downes was dismissive and shirked responsibility."

"We had the best experience building our pool with Downes. From the conception of the project with the owner, Mike to the execution with our project manager, Brian--every single thing went smoothly. The follow up and attention to detail has been amazing. And we are very happy with the way they service our pool for us for weekly cleanings, too. We LOVE our finished product and would highly recommend them to anyone considering putting in a pool."