Central Cleaners and Shirt Laundry--Palos Heights 12216 South Harlem Avenue, Palos Heights, IL 60463

"If I can give no stars I would. I had just recently brought a coat and they ruined it! They retuned it back to me burnt and cut to try and mask the damage. I was not refunded or accommodated at all for their mistake. Do not go here."

"I’m sorry to say but this is a terrible business. I took my Ugg faux fur queen size blanket and they ruined it. It looks and feels like they burned it. The lady at the front desk pretended like she didn’t know what I was complaining about. When I told her it was new . She replied if it’s new then why would you wash it? She also told me that I should take it back to where I bought the Ugg blanket from( bed bath and body). She returned it to who is in charge of their dry cleaning and nothing changed . I did mention to her that I took the blanket to her and not to any third party. I didn’t take the blanket and asked to speak with a manager or even the owner. I was told that they would call me back to discuss what can be done . Almost two weeks have past and no call from anybody. I’m very dissatisfied and disappointed pointed with this business. I had read excellent reviews online when deciding where to take the blanket for cleaning. I’m thinking now that the reviews were all fake and probably made up from the owners. I’d really appreciate if I can know what’s going on with this issue . I circled one area where if you expand the picture you can see the burned faux fur . It’s like that through the blanket. If I wanted these results I would have washed the blanket on my own ."

"Thought I'd go here for good ratings. Must be from people they know. 2 shirts in 2 shirts to the garbage. Worst I've ever seen shirts from dry cleaning. They send the stuff out cause they don't know how to do it themselves."

"Beware!!!! They destroy items and zero accountability. I sent a 1k coat for cleaning and it arrived dirty, discolored and the owner refused to even call to tell me they would do nothing. Zero accountability, zero customer service, zero care given to you the paying customer. The owner refused to give me his name to pursue a case in small claims but if this happens to you just look on Facebook and you can find him, or LinkedIn."

"Sharon and the other staff members are wonderful here. The quality of their work is excellent and I'm glad that I made the switch to Central Cleaners in Palos Heights a few years ago. It's a pleasure doing business with them!"