Assured Services

"Sadly when I started with this company I was so thrilled to have them help me with blind and drapery cleaning. Today is 1/17 and I had my drapes returned today that they initially took to clean October 3rd. My silk drapes were shrunk and the inside seams now hang about 1" shorter than the rest of the panel. They took them back 3 times (when I pointed out the problem) to fix them and brought them back this 3rd time even worse than the 2 previous times. They told me they had a seamstress fix it but it remains a problem. I had a different company clean them the first time and there was absolutely no problem at all. The owner Al is nice but a terrible communicator, I had to constantly reach out to see what the status was. He said he did the "best he could" and I disagree. I think the best you can do is what you promise and clean and return drapes without damaging or shrinking. I will say I asked (they did not offer) for my money back and they did return it. I also had blinds cleaned and they were fine. I just will never use them again because of the issues and lack of clear communication."

"Assured Services went above and beyond for us. From start to finish their customer service and detail oriented approach to every space in our condo was flawless. They made sure we were completely satisfied with our final result and we couldn't be happier! We recommend them to anyone out there looking to have professional cleaning done in their home. Thank you Assured Services!"

"I am very happy with carpet cleaning. Carpet was old and not been cleaned for long time. I wasn't sure how much it could be cleaned . Thanks to Ken and his team for great work. Carpet looks pretty good now. They do have little high prices and there are some with low prices in the market . I am happy with overall experience. They explained me what they will do , what different they will do than others , they also make sure to dry the carpet. and after 2 days they called me back to confirm carpet looks good. Overall very happy with their services. I will recommend them to all who are looking for good work done."

"Assured Services, came highly recommended to address an issue with our new carpeting. They couldn't have been more helpful, and thorough, making sure we were completely satisfied. Also did an amazing job cleaning my glass ceiling lights! Thanks so much Assured!"

"We were so pleased with the quality of service! Al reached out by phone immediately upon my call. We have a 9x14 1/2 oriental rug and many different sized throw rugs. Our rugs came back like new! We did not require a complete bath clean ( which is a great service for heavy soil) and did not have to lift a finger. We also had our padding replaced. I received a follow up call to ask if I was happy with our rugs! That is customer service...follow up! I highly recommend Assured Services! You ARE Assured Services!"