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CD One Price Cleaners
488 South Rand Road, Lake Zurich, Illinois, United States
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About the CD One Price Cleaners
CD One Price Cleaners in Lake Zurich, Illinois offers exceptional dry cleaning and laundry services to customers looking for convenience and quality. From snow boots cleaning to luxurious cashmere sweater dry cleaning, they have you covered. Their expert services also include area rug cleaning, leather jacket cleaning, and expert preservation services for wedding dresses. Located at 488 South Rand Road, Lake Zurich, Illinois, CD One Price Cleaners is dedicated to providing high-quality service to customers in the surrounding areas. Visit their location or utilize their drop-off and pick-up services for ultimate convenience. Connect with them online and experience the exceptional service they provide.
Photos of CD One Price Cleaners
488 S Rand Rd, Lake Zurich, IL 60047, United States
Opening hours of CD One Price Cleaners
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 19:00
Sunday:
Day off
Reviews of CD One Price Cleaners
"My wife and I moved to the area in May 2023 and began using this cleaners because it was close and convenient. In the beginning it was normal from a service standpoint and given the reasonable pricing we were pretty happy with the results but things changed towards the last few months. We had dropped of about 10 items in September, one of which was my wife’s dress. When we picked up the items the dress was missing. Management was adamant that in the video it shows a white dress and therefore they wouldn’t replace or cover the lost item charge. My wife had two white dresses that were picked up and only one was on the hangers. When we asked to view the video to confirm we were told only the manager had access and we had to wait. This last about 3 weeks. We finally got the dress back because it was “misplaced” and fell off the hanger with no tag. A couple months later, in early November, same situation happened with my brand new sweater that was only worn once before being dropped off for dry cleaning. I went in week after week asking if it had been located and for a status update to no avail. Finally, Dakota, made notes in the system and actually followed up with me on the status steps. She is the only help employee who has any sense of customer service. Akash, the owners son had nothing to say when I inquired about the lost item. I had to stand there and stare at him in silence for several minutes. He didn’t want to provide any insight or help to my problem and then finally said a form had to be completed for the lost item. I completed this form dropped it off and followed up weekly for 6 weeks before finally getting an answer. I finally got reimbursed for the lost item. My wife and I will not be giving our business to this dry cleaner any longer."
"I will no longer be having business in this location after the way that I was treated by the employee Kota. First off she’s on the clock is she allowed to be ordering off door dash? She sent me the rudest message then gave me a bad review. I walked in the building and she’s like I’m clearly right here like I’m supposed to know what the hell she looks like. There used to be another girl there that was 10 times nicer."
"Prices can’t be beat, but remember, you get what you pay for. Dropped off two dress shirts to be pressed, when I got them back, both had waves through them. I had to iron the collars myself because they were so crinkled. Lesson learned. Pay the extra 5 bucks"
"They would have a 5 star for the fast next day service and decent prices, but I dropped off a brand new dress my wife bought from Nordstroms (several hundred dollars) and when she went to put it on for my niece’s engagement, it had 2 big black spots that stand out big time since it’s a golden color dress. CD One had the nerve to put a defective tag on it even when they did the damage! They need to stand up to their faults and not run a dishonest business!"
"My first time at this location, and probably the last one. I brought my dress which had a pleated bottom, and I asked if they can restore the pleats, they said yes. When I picked up the dress I was in shock. They didn't even try to do that, seems like they just put the dress under the press and pressed it without collecting/arranging the pleats. The dress is ruined! Material is silky, so pleats ar gone and there is no way to restore them. Verry disappointed! Also, I left pants to be hemmed, but instead of hemming them they dry cleaned them! What a disaster! I am not sure if they know what they're doing over there. I won't bring anything there anymore accept regular items that don't require a "special skill" to do the job right."
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