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Robin Stout & Co. Florist and Event Planner
West Pecan Street, Decatur, Texas, United States
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About the Robin Stout & Co. Florist and Event Planner
Robin Stout & Co. Florist and Event Planner is a charming floral and event planning store located on West Pecan Street in Decatur, Texas, United States. We offer a wide range of beautiful floral arrangements and event planning services to help make your special occasions truly memorable. Our store is open for pickup and delivery from Monday to Friday, between 10 AM and 5 PM. Orders for same-day delivery must be placed by 12 PM CST. You can find us in the Wise County Messenger Building Warehouse. Let us help you create stunning floral displays and unforgettable events!
Photos of Robin Stout & Co. Florist and Event Planner
115 S Trinity Street Use, W Pecan St Entrance, Decatur, TX 76234, United States
Opening hours of Robin Stout & Co. Florist and Event Planner
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Robin Stout & Co. Florist and Event Planner
"Robin was amazing at first. She made me and my wife feel so secure about our wedding and decorations looking and going smoothly. Over the course of the planning she constantly forgot details and rarely even wrote or typed anything down. It was tough to get in contact with her and set up meetings. Two DAYS before the wedding she lets us know that she can’t be there the day of because she needs to go to a rodeo. She actually told us she would be there but later than originally agreed on. She never showed up or even apologized after the day. She left everything on Mckenzie. She did really well especially considering she may not have known every detail of the wedding like robin should have. Mckenzie was great in organizing and making sure any problem was fixed. The most infuriating part of it all was her floral arrangements. That’s what she known for! Days before the wedding she asked my wife what flowers she wanted. Days before. She’s a florist. They ended up reusing flowers from the wedding that took place the night before ours. We paid money to have someone else’s left over flowers. Some had already started to wilt. My wife had to ask for flowers that did not match the wedding to be taken out of her bouquet and other decorations. I saw RS&C instagram posts of other floral arrangements and there’s beautiful BIG bouquets. Why did MY wife have to use left overs and one that was half the size of other ones? The one she did get was ok but it didn’t look like the one she wanted. The decorations were nice but not worth what we paid when the flowers and planning were included."
"We used Robin Stout based on recommendation from the funeral home. We requested certain flowers and colors and did not get what we specified for the casket piece. The plants that were ordered from the funeral home website were scrawny and pathetic and the people who ordered them were embarrassed at the quality as they paid $60 each for them. I contacted RS&C and left no less than 2 messages for her to call. She never returned my call. I tried a 3rd time and reached Robin. I told her that we were disappointed in the casket piece they made as it was not what we specified and she stated that we should have called them to fix it. We did not see the piece until 6 pm on Monday and the funeral was at 10am Tuesday. No time for them to fix it. Even if we called that night, they do not have voicemail set up. She stated that they made a special trip to Fort Worth to pick up the flowers when in reality, her daughter was already in Fort Worth while I was on the phone ordering the flowers. Robin was very rude and wouldn't allow me talk and hung up on me. When I called back, she announced that the call was being recorded. Who conducts business this way? If I could give zero stars, I would. The large plant on the left, is an $80 plant from another florist. The small plant on the right, is the $60 plant from Robin, Stout and Company. In the second photo, it is the RS&C plant taken out of the basket and the 2 inch pieces of Styrofoam that were under the plant in the basket. The basket wasn’t even small enough for this tiny plant. Pathetic, Robin Stout and Company!"
"Robin and her team were so incredible during every step of planning our wedding! They helped us make appointments, suggested incredible vendors, and made all of our decisions so easy. Everyone was so surprised how neither me or my husband felt any stress leading up to our wedding, and we have Robin to thank for that! So many guests told us it was the best wedding they had ever been to. I cannot recommend Robin and her team enough!!"
"Robin and her team always impress us with the quality and uniqueness of their arrangements! I was able to walk in and grab the most perfect arrangement for my mother-in-law and they were quick to customize it so it was more personalized! I was in and out of there in 5-10 mins! Highly recommend!"
"I was so happy with all the floral arrangements for my sons rehearsal dinner. They were gorgeous! Robin knew exactly what I wanted and executed it perfectly. It was a pleasure doing business with Main Street Florist. They were professional, creative, well priced and very thorough. I highly recommend!"
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