Life Time 3419 East Trinity Mills Road, Dallas, TX 75287

"3 points to make but trust that i could say more. #1 There was a junior sized cockroach in women’s locker 85. It had the distinctive markings and was definitely a damn roach. I don’t use the locker room anymore. #2 I don’t know if they have contracted with a shelter or what, but for the last 3 months I have seen 2 homeless ppl walking and pacing the floor, working out, leaving trash everywhere, yelling obscenities, having poor hygiene, etc. I and several others have voiced a concern, but nothing is done about it as if an employee is the parent to one of them or something. #3 The gym is dirty, the machines do not get thoroughly cleaned and nor does the carpet. I have seen the same spills on the machines and dirt around the machines for weeks. Been here for many years and can honestly say that the gym went downhill when Tricia started managing it. I’m actively looking for a new gym."

"I've been a member since October 2020 and starting off it was a great gym. Always clean, very kind staff, and incredible members. Up until last year (2023). Things started to feel like they were going downhill and I couldn't quite place why until I started talking to fellow members. Now that I am making other LifeTime locations my main gyms, I want to leave a review. Enjoy my list- hopefully I can save you money (there's nicer gyms for way less nearby, unless you can drive over to LifeTime Plano which is 100x better than this location) First, let me start with something positive and the reason I didn't give this place 1 star- -Santana, Reba, LeeDonna, and Ginger are the BEST instructors. They lead fun classes and have built phenomenal communities. I adore them, and am sad to leave them. Truly the best parts of this gym. Now here are the reasons this place deserves the low rating: -lack of staff causing random amenity closures (not a big deal, but it is annoying) -lack of staff to stock bathrooms (they put water in the soap dispensers??), clean high traffic gym areas (there's hair, dust, dirt, etc. on the floor of the GTX space- they only mop when someone important from corporate is visiting) -a homeless man lives in the basketball court during open hours and the staff doesn't seem to care... and in the evenings when I am there, he paces around the gym barking (yes you read that right), yelling, "fighting" imaginary boxing opponents, etc. I have brought this issue to corporate - but haven't been given a proper response. -it's always super humid in the gym. Like the A/C doesn't work half the time or the circulation is bad or something. Most days I can grit my teeth and work through it, but sometimes, especially in those hot summer days, I can't. It's sad because this gym used to be amazing and deserving of a LifeTime branding. Now it's just.. not. Don't get me wrong, it is still better than a lot of gyms (spacious, plenty of equipment, great class instructors), but for $100+ a month? Not really. Especially with a homeless man barking at you as he makes his rounds around the gym."

"A joke of a company. Was confronted by an employee's husband, while I was seated and working out, who falsely represented himself as a manager in order to discuss an insurance claim where his wife rear ended me in their parking lot. Lied about having video, lied about it being a lifetime owned vehicle, and ultimately lied about how they weren't going to pay for it. After it became clear he was just being confrontational, and constructive dialogue was not going to occur due to his insulting manner, I left the conversation angrily and cursed at him on the way out in disbelief at the situation. He decided to move to the exit and wait for me by the exit where I curse at him on the way out for making such a stupid situation happen. Lifetime decided we were both in the wrong, but allowed us to keep our memberships after saying it's a zero tolerance policy for him confronting me, and for me cussing about it in a family friendly gym. Zero tolerance for just trying to exist in my own space. My life was put in danger by a guy who misrepresented himself, and completely suprised me while working out. Cancelled immediately as I cannot use the gym anymore with this in mind, they have wronged me and the provoking party had absolutely no repercussions. Will be reviewing with an attorney."

"This gym is big spacious with plenty of machine. It typically takes me an hour to complete my work but since there's plenty of machines I can go right from on top another with no waiting time. Great place squat, deadlift or bench easily"

"I enjoy this gym each time I go. It has all the equipment you could possibly need for a thorough workout. It has lots of classes available throughout the week. The locker room and showers are clean and nice. There is a dry sauna, a steam room, and a good-sized pool. Towel service and many other things. Don't let the picky people with the low ratings fool you, this is a nice gym."