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PCS Carpet Cleaning
110 West Pflugerville Parkway, Pflugerville, Texas 78660
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About the PCS Carpet Cleaning
PCS Carpet Cleaning is a top-rated laundry institution located in the heart of Pflugerville, Texas. Our team of expert cleaners is dedicated to providing high-quality carpet cleaning services to our valued customers. With years of experience and state-of-the-art equipment, we guarantee a thorough and efficient cleaning process that will leave your carpets looking fresh and spotless. Visit us at 110 West Pflugerville Parkway for all your carpet cleaning needs.
Photos of PCS Carpet Cleaning
110 W Pflugerville Pkwy, Pflugerville, TX 78660, United States
Reviews of PCS Carpet Cleaning
"I was in search of getting my carpet cleaned for the next tenant. The city I live in it was hard to locate a company willing to travel to the country. This company has really great reviews leading me to give them a try! I sent an inquiry through the website getting a response within 24 hours. They answered and addressed any questions I had. While speaking back and forth I mentioned how I wanted a full house professional cleaning from top to bottom! I have never used a cleaning service before and had no expectations. I was informed to have the professional cleaning done before the carpet cleaning. From here my experience was not so great. I arrived at the property to see all the blinds were open. I did not leave the blinds open. I didn't want residents knowing the property is vacant to avoid break ins. Upon further inspection I realized some items was taken from the home and in the garage. While the cleaning crew did clean all appliances, floors, vacuum, cleaned inside all cabinets and swept the inside of the garage. I noticed the upper windows in the living room and dining had not been touched revealing dust and then some. The backdoor was left unlocked allowing anyone to be able to access the property. The mirror in the master bathroom was not wiped down. Lastly one of the bathroom sinks were still dirty. There are some things I believe this business can do to improve the client experience. Suggestion one, a document explaining the professional cleaning process. What to expect and what they will be cleaning. If a client wants something specifically cleaned it should be added to the document. Suggestion two, once the property has been cleaned another staff member should be checking the work and signing off that the cleaning is complete. A client should not have to see that proper cleaning is not done. Suggestion three, leave it up to the client if all items should be removed from the home during cleaning. The staff should not take it upon themself to take items. Items from the trash is fine as it was tossed out but anything else should be off limits. They are hired to clean and nothing more. Suggestion four, ensure the home is left in the way they entered it. If blinds were closed, close them back, put items back where they were. Suggestion five, have another carpet cleaner. Don't leave everything on one single person. Businesses should plan for every situation. Hard to do when there is no back up personnel. I can't review the carpet cleaning because the only employee who does called out on the day of my service. I understand things can happen, but I had the service scheduled 2 weeks in advance. The company did reschedule the carpet cleaning but after seeing how the cleaning crew stole from the property and didn't do a detailed job, I didn't want anyone else accessing the home. I will note they offered to have the cleaning crew clean the missed areas and return the items taken from the home. Again, I didn't want them back in the property knowing what happened."
"Stephen with PCS Carpet Cleaning came to do a deep carpet clean in 7 rooms as well as pet treatment and protectant guard. He was very pleasant, answered questions, provided recommendations and wanted to make sure we were very pleased, which we are and more. We're putting on house on the market and wanted top-notch deep carpet cleaning and PCS delivered. I recommend and feel you will be more than satisfied."
"Company came out to clean my carpet while my husband was home. I came home from work and the carpet was VERY soaked. So, couldn't really tell right away- but as things dried I noticed that A LOT of surface marks on the carpet that were previously there are still there. Easy stains that I can get up with resolve and a washcloth. Looking further, I could see greyish markings in the main living room that simulated vacuum lines. It looked as though PCS cleaned the carpet with dirty water? Those lines were not there prior to PCS' visit. Called PCS and the guy who cleaned my carpet (they only have one guy) came out and started to blame my carpet. Said that it was too old to be cleaned. Interesting, not sure who cleans "new carpet". My home was built in 2008 and I've had older carpet cleaned before without these results. He wants to come back out and clean it again when it's not raining. No thank you!"
"I did not personally call this company, but my landlord did. Man, I got home from work and was greeted by 2 very sweaty dudes. They had been working on my fence all day! Ricky and Trent were amazing. They were friendly, professional and funny as hell. These guys were nice to me, my wife and my animals! They even watered my garden and rolled up my hose (which had never been done since I bought the thing). I highly recommend PCS for any restoration work. From Natalie,who called to set up the appointment to Ricky and Trent, just phenomenal service! Ricky and Trent were worried about not being able to finish due to my dog but I let them know I was ok with them going home and enjoying their Friday night, these guys came back and busted butt this morning and were just as friendly as they were yesterday!! I will definitely keep this company in mind when we actually buy a house!"
"As a property management company we utilize PCS Cleaning and Restoration across our inventory of single family homes when we know we need quality work completed. We know we can count on PCS to provide exceptional service at every step of the job. They provide timely, detailed bids, professional interactions with our Residents, competitive pricing, speedy invoices and quality work every time! In addition they always take the time to explain any issues and details involved with the jobs if questions arise. We appreciate all the work PCS has done for us, and highly recommend them to anyone!"
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